Generational Conflict in the Workplace

Although many of us go great lengths to avoid it, sometimes it is just inevitable. People in the workplace setting will always have different ideas, values, and attitudes than others around them. A conflict can arouse in any given setting, and the affect it can have on those involved can either be negative or positive. Depending on the approach and strategies utilized during and after a conflict will determine the result of the conflict. Conflict helps people recognize legitimate differences within an organization or profession and serves as a powerful motivator to improve performance and effectiveness, as well as satisfaction (CCN, 2017). This paper will identify and explore a particular recurring conflict in the

Whether you work for a manufacturing facility or the health care system, conflict is unavoidable. As a manager, you must learn to deal with conflict in the workplace. In this paper I will describe the different styles of conflict management. I will also discuss my preferred conflict management style with examples of its use. Lastly, I will describe a situation at work and how a conflict management strategy could have improved that situation.

Often, when the conflict happens, it is more volatile and more debilitating to the organization than it was initially. An open conflict or interpersonal disagreement festers just below the surface in the work environment. It comes up to the surface whenever enabled, and always at the worst possible instant.

There are two different types of conflicts that could happen in a work place which would be functional and dysfunctional. A functional conflicts is a healthy, constructive disagreement between a groups or individual. A dysfunctional conflict is an unhealthy disagreement that occurs among an individual or groups of employees. A functional conflict will leave employees on a positive note it would only bring awareness to both sides of the issue, improvement of working conditions due to accomplishing solution together, solving issues together to improve overall morale, and making innovation and improvements with an organization. A functional conflict is something everyone is known as a win-win conflict. A dysfunctional conflict stem from emotions and behavioral origins, will have a negative impact for both parties that are having the conflict and the company. Dysfunctional conflicts are commonly known as win-lose conflict (Lombardo, 2003). It is not good for you to try and avoid a work conflict, it only making problems bigger. Work conflicts often happens from communications errors such as poor information, no information and misinformation. Another reason why a work conflict could happen because of emotions. Work place conflicts could emerge in any number of forms but there are some general variety types of conflicts that are repeated on the basis such as conflicts with the boss, conflicts with peers, and

The current generations in the workplace today are Traditionalists, Baby Boomers, Generation X, Millennials, and Generation Z. Each generation brings their own values and mindsets to the mix. Although genetics play a part in a person’s characteristics, the generation in which someone is born into also plays an integral part in shaping their mind, values, goals, and work ethics. People from the same generation share similar experiences, and this can influence how they think politically and socially.

Most Americans are very opinionated on all topics i.e. religion, politics, sports, etc. It has been made pretty clear that the Baby Boomers think that they are always right compared to what they consider the future generation, Millennials. We are now in the year 2014 and what they used to consider the future generation has become the current generation that is taking over. “By 2025, Millennials will account for three out of every four workers globally (Zent).” As the Millennials start taking over the work force it is important for the Baby Boomers to accept them and show them how to successfully do their jobs without judgment. The other generations look at Millennials and

To take a case in point, when discussing diversity in the workplace the main topics discussed are culture, gender, and race. Consequently, the topic of generational diversity in the workplace mostly becomes a forgotten type of diversity to discuss. During the course of LMM328-17: Diversity and Intergenerational Effectiveness, Ms. Sams construes that generational diversity does not focus solely on how each of the four generations’ (Traditionalist, Baby Boomers, Generation X, and the Millennials) diverse experiences and characteristics influences the manner of how generations apply themselves in the workplace.

Every work environment is teeming with people from various generations. Though, the majority of people wish for a healthy work environment this is not the easiest to come by. People from these different generations have different ways of looking at the world. They were raised differently and though theoretically want the same things they want to reach these goals in different ways. Rising to leadership, the understanding of technology, adapting in the workplace, and communication are the four criteria you need to know to understand how the people of Generation X and Millennials function together in the workplace.

In order to be successful in almost any workplace, it is important to be able to approach conflicts respectfully and in a professional manner while representing your profession with dignity. When conflict does arise, I find that it is helpful to fully understand the perspective of the other individuals involved. It is important to take time to listen to their point of view and seek to work out a collaborative solution. A key point in this process is to remain calm and attempt to defuse any tension. In addition, when dealing with another person, it is important to keep in mind your relationship with them and adjust your approach to managing the situation appropriately.

The third generation represented is often referred to as “Generation X.” Members of this group are born between 1965 and 1979. Kyles (2005) defines them as individualistic, disloyal, techno literate, and one of the most challenging groups to manage. This can be attributed to the fact that this group grew up in the rebellious years of the sixties and seventies. Marshall (2004) states, “The employer has to provide an opportunity to work and grow, or they are going to leave” (p. 18). This says a lot about the influence of culture on this generation.

Generation X and Generation Y being not that different in age are made of very different complexities. Generation X born between the years of 1960 and 1980, and Generation Y otherwise known as the millennials were born between 1981 and 2001. It has been a challenge for teachers to adapt to new learning techniques, Generation X was raised in a higher work ethic environment, whereas, Gen Y grew up with technology and had endless amounts of information at the touch of a

This paper will discuss how to diagnose a conflict using various conflict models using a case study that involves a workplace conflict between two individuals. Included will be detailed characteristics and attributes of the parties involved and how they may affect the conflict. Confidentiality is important in the workplace and will be discussed in regards to the case study. Resolution solutions that a practitioner may use will be suggested to assist in resolving the conflict. Conflict resolution can be a difficult task but if a practitioner implements tools like conflict models than conflict can be undoubtedly resolved.

“Generation X” (“Gen-Xers”), born from about 1960 – 1980, maintained some attributes typical of the “Baby Boomer” generation, but feel that their upbringing was too strict. They added an emphasis on work/life

The conflicts or differences can be caused due to various reasons like the preferences in the Communication Style, the Traditionalists and the Baby Boomers prefer more of face to face communication and the GenX and the Millennial prefer email and text messaging ([16] Glass ,2007:[52]Wagner,2007) Differences can also happen how they view authority and Management like Traditionalist believe in a chain in command , Baby Boomers believe in a consensus Model ( Roy,2008a,b) And when it comes to career stability, Traditionalists and Generation X likes to focus on employability over climbing the career ladder. And Generation Y has a high preference for engaging workplaces

Conflict is inescapable, having the ability to recognize, understand, and resolve conflicts are important in both personal and professional lives. Myatt (2012) states that conflict in the workplace is unavoidable; if left unresolved, workplace conflict may result in loss of productivity and the creation of barriers that can inhibit creativity, cooperation, and collaboration. It is vital to embrace conflict and address problems through effective conflict-resolution tactics because if not handled appropriately, conflict will escalate. “If not handled properly, conflict may significantly affect employee morale, increase turnover, and even result in litigation, ultimately affecting the overall well-being of