Generic Benchmarking Worksheet

3281 WordsOct 1, 200614 Pages
Generic Benchmarking Worksheet Task A: Problem/Opportunity Statement Instructions for Task A: In the Response row, write out the problem/opportunity statements for the scenario for each of the team members. Response to Task A: • Global Communications will meet our customer and shareholders' needs by creating by creating win-win partnerships that stimulates product expansion. • Global Communications will meet our customer needs by product globalization and customer service superiority. • Global Communications can use satellite technology and strategic partnership to regain market share and become a global leader in telecommunications. • Global Communications can become an industry leader by outsourcing labor and…show more content…
By creating partnerships with satellite and wireless providers, a full range of telecommunication products can be offered. Topic 4: Expand Global Market Presence Expanding Global Communications international presence is an opportunity to grow socially and Financially. There are opportunities to growth in economics, social, governmental, and industrial. Expanding global market presence offer opportunities to expand the customer base, provide more choices for customers, raise customer wealth, increase revenue, lower overhead, lower inflation, and create new jobs. Global expansion challenges the customer to face potential competition from global carriers. Other challenges are culture differences, and infrastructure, which will overcome as the company grow and develop. The stakeholder perspectives are willing to promote, and invest whatever it takes to expand their global market presence. By outsourcing labor to foreign countries is a win-win situation overall by satisfying the needs for the customer, company, and employees. Task B2: Generic Benchmarking: Companies Instructions for Task B2: In the Response row, identify companies that have faced and addressed similar situations (successfully and unsuccessfully). • In the Response row, list two to three companies for each topic identified in Task B1. • In the Response row, identify those that have been successful and those that have

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