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Ge's Digital Revolution Redefining the E in Ge Analysis

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GE's digital Revolution Redefining the E in GE Within 18 months of introducing the e-business initiative, Internet Week named GE the ~{!0~}Internet Company of the Year.~{!1~} How was GE to drive this ambitious company-wide program throughout its complex and diverse organizations so quickly and effectively? GE is a huge company, with 3 dozen of business areas, over 300 thousand employees and annual sales revenue as high as 129 billion in the year of 2000. It was the "social architecture" (culture and values) and "operating systems" (systems and processes) helped this complex and diverse organization to drive through changes quickly and effectively that have it named Internet Week's top e-business of 2000. These deeply rooted …show more content…

~{!0~}Operating System~{!1~} is GE~{!/~}s learning culture in action--in essence, it is the operating guideline of the company. As shown in exhibit 3, the Operating system is a year-round series of intense learning session in which business CEOs, role models and initiative champions from GE as well as outside companies need and share the intellectual capital to the world. The Operating System allows different GE businesses to operate at performance levels and speeds that would be unachievable were they on their own. The system functions across departments, and also cross several key initiatives in GE history: the Globalization has been enriched dozens of cycles; Six Sigma, Service and e-Business are all being enriched with this cycle. GE keeps the accumulation of its own previous precious experience and also enriches these experiences in the new strategic cycles, especially in e-Business. The reason that E-Business initiative was driven successfully among this complex and diverse organization was that GE loves learning and keeps learning from both inside and outside. Firstly, in GE, people use six-sigma, the tool that can monitor and control production quality, to drive the manufacturing and even the quality control in e-Business areas. People work in the norm of systematic problem solving, which means

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