Negotiations Getting to Yes is about improving your negotiation skills. First, it goes through the disadvantages of the classic positional negotiating tactic that involves taking a stance and slowly reaching an agreement after each party makes multiple concessions often ending with less than anyone wants and a poor relationship between parties. After that, it discusses principled negotiation which, in short, is focused on separating the people from the problem, focusing on the interests of the parties and not their positions, inventing multiple options that look for mutual gains through brainstorming activities, and basing the end result on objective standards. This is the bulk of the book and there are many examples ranging from …show more content…
There was a lot of talk about thinking about the negotiation objectively. This will require me to prepare for the meeting/phone call by getting multiple ads for similar vehicles, invoices for very recent repairs like brand new brakes, tires, and significant engine repairs that I wouldn’t have paid for if I knew my car was going to be totaled 3 months later, and information on the Kelly Blue Book value of the car. It was mentioned many times that preparation can be the key to success. After the adjuster tells me what my car is worth, I will try to direct the conversation by asking how they came up with that specific number, and if they have taken into account all the extra options and recent repairs on the car. I will do my best not to yield to pressure, to assure the adjuster that I appreciate that they are doing their job (hopefully separating the person from the position), repeat back their point of view in order to understand their position entirely, clearly state that I want a fair price based on objective criteria, ask the adjuster if they would sell their car for an amount that was derived from the methods used to price my car, and I will not get angry, decide on a price in the first meeting, or attack their position. When buying my new car, I will prepare ahead of time to know the costs of the cars I’m looking at and always keep in mind that my BATNA will be to just go to another dealership. In the future, I
Gina Blair and Daniel Trent cooperate and collaborate to achieve a common objective throughout their negotiation. A cooperative negotiation style is demonstrated as they combine their points of view regarding their clients concerns with outcomes to effectively solve the issues raised. The main focus of the negotiation is to reach an agreement rather than a continuous dispute. Accordingly, the conflicting objectives were resolved by compromises and solutions but forward by both Gina and Daniel. The negotiation style used between Gina and Daniel is described as principled negotiation where both parties jointly attack the problems arising to achieve a compromise.
Given the financial magnitude of this particular negotiation, all parts of this negotiation and interaction with one another required a great deal of listening and efficiently speaking. The car salesman had to, and did, listen to what I was looking for as far as a vehicle to purchase and he was able
In this course, I have learned that it is possible to dramatically improve my ability to negotiate. I can improve my monetary returns and feel better about myself and the people with whom I deal. I also learned that there are several ways to test my intuition and approach. The course provided me with an opportunity to assess my “instinctive” bargaining style and provides suggestions for how to further develop my bargaining abilities. The negotiation exercises were a good way to cement several of the concepts from the book and lecture and gave me several opportunities to get to know my classmate more and test some new insights with them.
“Successful negotiation is not about getting to ‘yes’; it’s about mastering ‘no’ and understanding the path to an agreement is” (Christopher Voss). During the negotiation process, there are a lot of moving parts and personalities. In addition, hurt feelings can all too often get in the way. The bottom line of any negotiation is to reach a settlement that will mutually benefit both parties. It’s a challenging situation by which compromise or agreement is reached while attempting to avoid arguments and disputes.
Target Setting: My asking price in the negotiation will be $7,800. It seems high, but in order to reach my specific target point of $5,400, I need the extra room to make concessions. I feel like $5,400 is a reasonable price for the car given the bluebook retail value is $6,600 and the average trade-in value is $5,125.
Prepare responses to the questions below after viewing the Negotiation Strategy and Tactics Tutorial in this week's lecture. In drafting your answers to the questions, make sure that you apply course concepts in your answers.
Consequently, negotiation is a process that can be approached in many ways. No matter what strategy we choose, success lies in how well we prepared. The key to negotiating a beneficial outcome is the negotiators’ ability to consider all the elements of the situation carefully and to identify and think through the options. At the same time, negotiators must be able to keep events in perspective and be as fair and honest as circumstance allows. Because a common ground or interest has brought the parties to the negotiating table, a negotiator can benefit by trying to capitalize on this common
Pre-negotiation preparation is essential for the optimal outcome of a negotiation, as it allows one to design a strategy and plan that can increase the probability of a beneficial agreement. Good preparation means thorough understanding of one’s own and the other party’s relevant information, including interests, constraints, and tradable resources. An effective negotiator should know one’s own best
First you determine what Roger Fisher and William Ury, in their classic text Getting To Yes, call your BATNA. Assessing your BATNA means forecasting what you are likely to end up with if an upcoming negotiating falls apart. It’s important to analyse other parties’ BATNAs as well. Assessing someone’s BATNA means putting yourself in his shoes: gathering necessary information and making the same estimates you made for yourself. When you’ve figured out someone’s BATNA, you’ve identified the bare minimum you need to offer to convince him to say yes.
Getting to YES, Negotiating Agreement Without Giving In is an excellent book that discusses the best methods of negotiation. The book is divided into three sections that include defining the problem, the method to solve it, and possible scenarios that may arise when using these methods. Each section is broken down into a series of chapters that is simple to navigate and outlines each of the ideas in a way that is easy for any reader to comprehend. There are also several real life explanations for each issue that make the concepts easier to apply and understand. These ideas are reflective of a method developed by the Harvard Negotiation Project called “principled negotiation”. This method combines the two ideas of soft and hard negotiation
Whether or not we are aware of it, each of us is faced with an abundance of conflict each and every day. From the division of chores within a household, to asking one's boss for a raise, we've all learned the basic skills of negotiation. A national bestseller, Getting to Yes, introduces the method of principled negotiation, a form of alternative dispute resolutions as opposed to the common method of positional bargaining. Within the book, four basic elements of principled negotiation are stressed; separate the people from the problem, focus on interests instead of positions, invest options for mutual gain, and insist on using objective criteria. Following this section of the book are suggestions for problems that may occur and finally a
By taking this course, we have learned the different types of negotiations and the strategies to be used in
“Getting To Yes” is an excellent book that is very easy to read. Every chapter has some excellent points that can always help negotiate an agreement without giving in completely. I am a manager of a directional drilling company in Midland. I have 39 employees that are under me. By reading this book it has given me plenty of tools to talk to my guys in situations where both of us need to compromise to get what we want.
"YES" is the most powerful word in the English language. Even though it is the most powerful word, that doesn 't always mean it is the answer. Finding the answer to any question, conflict, argument etc. requires negotiating. To negotiate means to confer with another or others in order to come to terms or reach an agreement. The basic idea of it seems pretty simple, and in fact negotiating is something the majority of us do on a daily basis either at work, at home, anywhere. In the text "Getting To Yes" by Roger Fisher and William Ury, they describe their four principles for effective negotiation. They also discuss three common obstacles to negotiation and how to overcome them.
To prepare for my negotiation, I used a variety of websites including the dealership’s own site, Kelly Blue Book, Carfax, Cars.com, and the NADA’s website to research various automobiles and their respective prices. Once I completed my research, which took approximately five hours, I went to the dealership within a week. I walked in and asked to speak to the sales manager Mike Murphy, but he immediately passed me off to one of the other sales representatives, Matt Townsend.