Good Afternoon Denise: Appeal Or Reprocess For Payment?

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Good Afternoon Denise, Could you please advise? Appeal# 1090436 for claim# 125117839600 was worked by you on 05/19/2015. You upheld the decision. However, sent out a letter to the provider advising that it had been overturned. We need to know which decision was given on the appeal? If it’s different then the letter that was sent to the provider, another letter needs to be sent to the provider with the correct decision. If the letter is correct them the claims need to be reprocess for payment. Thank You,
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