Good Listening : The Importance Of Interpersonal Communication

902 Words4 Pages
Interpersonal communication among any two people is of vital importance to any relationship and is the life line in a workplace. No relationship of any nature can survive without proper communication. One of the most critical parts of effective communication in a work environment is being a good listener. Techniques for being a good listener include not interrupting, face the speaker directly, maintain eye contact at all times to assure interest, remain open-minded, wait for a significant pause to give feedback or ask questions, empathize throughout conversation and listening attentively while trying to visualize what it is the speaker is saying or describing. Good listening skills can help to construct strong relationships and friendships, solve problems and obstacles, ensure thorough understanding, resolve conflicts and improve accuracy of information with few errors. Good listening skills are essential in effective communication and can save careers, time, money and relationships. Another crucial matter of conversing includes the most mistranslated form of communication, which is body language interpretation; body language is the process of communicating with others nonverbally through conscious or unconscious gestures or movements and makes up about ninety percent of interaction between people. Facial expressions, voice tone, loudness and physical reaction all fall into the category of body language; furthermore, nonverbal communication through body movement underlines
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