Google's New E-Mail System

Case Study Assignment KL Worldwide Enterprises Inc.: Putting Information Technology to Work Submitted by Mark Lemoine September 14th, 2012

The company is served by an IT infrastructure comprising of an amalgamation of off the shelf software and components and locally developed applications and middleware. The hardware infrastructure is by and large robust and capable of withstanding any current operational peaks. The infrastructure employs a high level of redundancy and good recovery and password management systems, so there is little risk of high business impact in the case of IT issues. No architecture document exists and minimal change control is executed.

* Failure of key information technology or process; including customer facing and privacy disruptions and disruptions in the interconnected retail strategy.

The case presents that Vince Patton, the executive VP (IT department) of RR communications has been with the organization for a long time. It then shows the back story of IT circumstances it has been facing in past and to date. The first problem of RR communications was it did not have one central IT system; each division had their own system, databases and customer service center. Each division had full power to develop and implement new projects and make decisions without involving any other division members as well as the company head. Due to this decentralized system; RR communications was facing problems such as customers reporting having multiple receipts and would prefer one receipt for their all transactions. Having separate

Many organizations are working with large amounts of data and important information that can be detrimental to the survival of their business, and organizations typically rely on information systems to manage and carry out their operations. Information systems can be described as an integrated set of components used for storing, collecting and processing data for providing information, digital products and knowledge (IMGI, 2006). For this paper, the strategic analysis decisions along with what we may need to watch out for pertaining URL for the IT field is discussed, along with the impact that these decisions will have on the company. Furthermore, the potential changes in IT related to innovation and organizational process is also reviewed,

Many barriers are capable of getting in the ways: heavy storms, the lack of employees, trucks, and planes. These barriers may take the goals of course, but in this case, the process was completed relatively smoothly by United Postal Service and Scott Abell’s team. Planning ahead and making sure the formula is correct ahead of time may prevent the kind of mayhem that the company previously experience. The goals set were measureable, realistic, and achievable during the intense moments. In addition, the techniques were clearly implemented all throughout the internal system of the company, which the United Postal Service achieved a respectable profit result in the fourth quarter cycle of 2015. The top level managers were able to use the data from prior years to lessen the risk taking with the complex business, which lead to a fourth quarter slight improvement at 16.05 billion in 2015 (Imbert, 2016). Applying the importance of gaining the satisfaction and trust from customers, and also continuously improving the business model will drive United Postal Service innovation to the next

Email has undoubtedly a dramatic impact on the modern way of communication as it is being conducted and the way, information is being transmitted worldwide. The Internet has become an essential part of our today's social fabric, and for a lot of people, the Internet and email both go

The article “Should Google's New Privacy Policy Concern You” discusses Google’s revised privacy policy. It explains how Google wants to combine all the information that any user has provided to any service with all the information from all other services. Regarding Google’s mission, vision, and values

The lack of research and development caused a major failure for Google’s entrance to France, Germany and Japan. Not partnering with a local entity led to unsuccessful bridging to cultural barriers which led to many mistakes.

The role played by the IT in the company to the rest of the organization is reactive to business conditions rather than a proactive approach. IT has been busy establishing several IT processes, policies, and projects in order to catch up with current demand from customers, and has been relying on the “diving catch” approach of finishing things at the very last minute.

The use of email as a primary method of communication is not going away anytime soon. In ABC Financial, Inc., email is only for internal communication not for external communication, but the problem is still growing because employees do not understand what should be sent in an email and they do not understand how to effectively manage their inboxes. This report will

This paper 's theme is the identification and analysis of critical IT issues facing business. The content of investigation and analysis will include three key corporate IT issues, methods of problem identification, and the rationale for selecting the issues. This overriding critical IT issue facing the Fox Television network and cable affiliates is disaster recovery. The organization of the three topics explored the problem, the investigation of the situation, and resulted in a solution. Many may consider that the exploration of the television distribution systems is not related to traditional IT components. However, many elements in the traditional television distribution facility are changing to using IT components and the

In every company, it is better to have good IT team to deal with the technology issues and make the best use of latest technologies. Information plays a very important role in today’s business. It also helps in the enterprise success and help in boosting the business. But in General Motors, the customer information from different divisions did not integrate data flow across the enterprise. As Szygenda pointed out, use of legacy systems and old infrastructure to design and develop the products caused delays in production and delivery of items to customers.

The company employees: Implemented a new system may create problem with employees such as resistance. In this case it seems that they didn’t adapt their way of working with the new It System. Part of this problem may be due to the complexity of the system itself but there is also a part due to a lock in their intention to really understand the new system. They were also too passive, they didn’t communicate about the problem they were facing. It should have been resolved faster. There was also a problem with the storage, they kept on ignoring the main storage rules and put a complete mess, which was a difficulty for the IT system.

Implemented new Technology Alert Notification process in conjunction with Customer and Operational Services leadership and Performance Management for system outages. This will allow for faster information sharing with critical business partners on application performance issues (Loan Product Advisor, Selling System, SAFE, etc.) and improve customer communication.