European University - MBA Management Skills – Group A Case Study 1: “Google” 23 October 2009 Marion Gruber Reinis Onuzans Steven Teves Jessica Wernett Table of Contents 1 Introduction…………………………………………………….………………………3 2 Google’s future growth……………………………………………………………….4 2.1 Organizational Culture: Facilitating Aspects…………….……………….4 2.2 Organizational Culture: Constraining Aspects……..……………….……6 3 Recommendations……………………………………………………………………8 4 References………………………………………………...…………………………..9 5 Table of Figures…………………………………………….……………….………10 1 Introduction Reading the case study “Google’s HR Dilemma” by Mridu Verma, we have gained some knowledge about Google’s success story. Within 11 years the company has …show more content…
The Love/Belonging needs could be enabled through their activity facilities and generous dining area so employees from different departments can exchange their ideas and talk about their work or private life. Maslow has identified that the need of self-esteem and confidence are very important for a person after obtaining the first three needs of its Hierarchy. One of the elements that builds up esteem is the recruitment process that Google executes. Due to this very unique process which includes several tough steps of selection procedures, people who have made it through felt a self fulfilling emotion of achievement. Finally, and probably one of the most important steps in the hierarchy is self-actualization. Google’s corporate culture enables its employees to be creative and independent, therefore allowing more flexibility which increases self-actualization. In short, Google Inc. definitely meets the standards that Maslow set out for the hierarchy of human needs. The way Google’s organizational culture has operated for the last years seemed to have worked just fine, and some might argue that having the attitude of a ‘start-up’ business within a giant corporation could be the reason for all the success. Should the organizational culture keep its structure and identity as it is? 2.2 Organizational Culture: Constraining Aspects Despite the organizational culture’s positive aspects, analysts fear that this way of
Maslow’s hierarchy is used within organisations by employers as their employees have basic human needs and a right to strive for self-actualisation. Successful organisations will be ones who care, understand, encourage and enable personal growth towards their employees.
Since Google Inc. is known for serving its employee’s and keeping them happy while demonstration outstanding employee support, it safe to consider its motivation theory could be based on Maslow’s Hierarchy of needs. Physiological needs are considered towards Google employees because of the benefits they receive including food, gym and bus to get to work. The slide at work is another form of motivation from a social context or perspective. It gives something for the employees to talk about and discuss, allowing
In this paper we will examine the management style of Google Inc. We will also evaluate two key changes in the selected company's management style from the company's inception to the current day. Indicate whether or not you believe the company is properly managed. As well as explain senior management's role in preparing the organization for its most recent change. Provide evidence of whether the transition was seamless or problematic from a management perspective. Also we will evaluate management's decision on its use of vendors and spokespersons. Indicate the organizational impact of these decisions. And we will look
Through the use of this paper the agreement between Maslow and Rogers when it comes to Maslow’s hierarchy of needs will be shown. It will also focus on the humanistic and biological approaches to personality. According to Orana (2009), Maslow’s hierarchy of needs is a theory that is considered to still be valid today in the areas of management training, personal development, and the understanding of the motivation of humans. This theory was first introduced in the book Personality and Motivation which was
To understand the organizational culture of a company, one needs to start by looking at the history. Lakeshore Learning Materials was born from a divorced mother of three named Ethelyn Kaplan, who took a dream and a chance by moving her family to California in 1954 to open a toy store. When she started noticing that teachers were interested in her material, Ethelyn realized that she needed to expand her business into educational materials. 60 years later, Lakeshore Learning Materials has grown into a company with over 2000 employees, 60 retail stores throughout the United States and growing. Lakeshore Learning Materials is currently headed by Ethelyn’s grandsons, Bo and Josh Kaplan. Under the supervision of Bo and Josh, Lakeshore continues to be a leader in the Educational Materials, yet still able to keep the family culture that their grandmother started. Highest quality customer service and hard work are the core values that shape Lakeshore’s Organizational Strategy. These high expectations aren’t hard for employees at Lakeshore because the company is so loved by everyone that works there, that they give nothing less than the best.
Organizational Culture is based upon a system of shared meaning, held by a group of members that distinguishes one organization from the other. Therefore Google’s culture was and still is based upon its foundation, in
According to Robbins and Judge, organizational culture is, “a system of shared meaning held by members that distinguishes the organization from other organizations” (Robbins 249). A strong organizational culture is one whose organization’s core values are both intensely held and widely shared. After viewing Enron: The Smartest Guys in the Room, it is obvious that Enron had not only an organizational culture that was strong, but one that was extreme and aggressive. This aggressive and strong organizational culture discouraged both teamwork and ethical behavior and in the end it only plagued Enron until it eventually collapsed under its downfall.
Over a period of time as the corporate world got more competitive, and globalization increased thus triggering global competition, the dynamics of the organization's internal culture changed and it was realized that the concept of leadership may not and should not necessarily mean a person who is in a top notch and authoritative position. Moreover, Maslow's hierarchy of needs pyramid also put forth the idea, that the employees are only motivated by financial gains until their initial needs and wants are being fulfilled. However, at later stages they look beyond monetary benefits and the highest degree of employee motivation is self actualization. This theory gave birth to the idea of 'people's organization' where employers realized the need to give importance to the employees, not in terms of
This paper defines the concept of ‘cultures’ of organization and compare the cultures between two renown Organization, analyzes it with various tools like services, employment, stocks, and environ mental issues and studies some of its economic consequences. In turn, culture is defined as the stock of knowledge shared by the members of the organization. The acquisition of this knowledge is an investment. The paper is divided into four sections. First, it studies
Culture at Google – Has there not enough been spoken about the culture at Google?
Even though I believe Google’s management system to be effective and the article’s explanation of the system to be credible and valid, I do not believe it will fit the culture of my company. Working in the restaurant industry, our employees are not as technically minded as the employees of Google. From experience, direct management and more guidance are needed in a customer-service directed atmosphere. While my boss may find the surveys and employee improvement strategies to be helpful, Google’s exact system is not comparable to the restaurant industry.
Google’s human relations and human resource management styles have changed the way that companies will be managed in the years to come. Google’s model of motivation and leadership tears down the traditional scientific management theory which focuses on results rather than the employees who deliver those results. The Vice President of People Development at Google stated that the company’s strives “to create the happiest, most productive workplace in the world. It’s less about the aspiration to be No.1 in the world, and more that we want our employees and future employees to love it here, because that’s what’s going to make us successful” (Smith,2014). Google shows employees they are valued and constantly motivates them in the workplace by creating a culture that fulfills their needs in all aspects. The office design, the management style, policies, and perks/benefits all put the employee first.
This study helps in finding out how Google designs the workplace satisfaction, that is why after analyzing the workplace of Google through Maslow’s need hierarchy theory it is clear that why it is so famous and well known in corporate circle. Google provides enviable perks to its employees and it has scratched the traditional human resource structure and reengineered it to create a happy, motivated and profitable workplace. Google has been highly innovative in its achievements in just a decade and successfully manages and integrates the people across all the cultures by concurrently motivating them so that they are consistently loyal, innovative, productive as well as ambitious. The company is famous for bestowing incomparable over-the-top perks on its workers. Have fashionable designed bowling alleys, billiard tables, employees getting free haircuts during the working hours. Every employee gets free food, free gym memberships along with Wi-Fi outfitted shuttle rides that they take to work. All these help in satisfying and motivating the employees physiological, safety, esteem, self actualisation and attraction and belongings
Google has a unique approach of keeping an effective organization culture by keeping innovation running and going through employee empowerment. According to an article from Forbes, Google’s secrets are empowering employees and creating as many channels as they can in order for manifestation, distinguishing different people and ideas (Google 's Secrets of Innovation, 2013). Furthermore, in order to create a strong culture Google has an open culture where employees have the ability to directly email the company leaders. Hence, Google enriches their innovative leadership by enhancing the ability to encourage interactions between top leaders and subordinates. Another fascinating channel Google uses to boost company culture is through Google Cafes. Typically, when employees have a place, topic and motive new ideas spur and innovative interactions are stimulating. Secondly, Google’s management system and their eight pillars of innovation has lead them to maximize their full
As Douglas McGregor began working on his book, The Human Side of Enterprise, he encountered Abraham Maslow’s theory. Maslow believed that people had 5 basic ascending needs. It was this theory that not only supported McGregor’s thinking about a hierarchy of motivation, but it also provided a strong theoretical foundation for his assumptions (Bobic, 2003). With a firm foundation McGregor shared his theory with the world, and his theory has had a lasting impact on management theory.