The inner characteristics, unique to individuals - define their personality - it reflects the individual differences. Some individuals are very social, some are timid, some adventurous and some methodical. While one's personality is often interpreted by those we interact with, the person has their own vision of their personality - this influences their buying behaviour. Thus, a study of personality is very important for marketers, as it can help them differentiate and segment consumers into separate groups on the basis of their personality traits. Consumers associate they choices with their personality, physical activities, associations with others and their interests. Thus their buying behaviour is mapped to their choices with their psycographic measures (how they live, work and play).
Brand Loyalty is a concept which has both attitudinal and behavioural components. Marketers are very concerned about brand loyalty. It is not simply about repurchasing. It consists of customer’s commitment towards the brand and consumption repeatedly whenever the need arises. In addition to that, customers might also act as advocates for the brand. Hence both the entities form a long lasting relationship. The success of any brand is dependent on its capability to attract customers. It is very critical for a brand to have a loyal set of customers who will stick with the brand always. Loyal customers are more likely to buy a brand than a customer who is not. This helps in generating a stable source of revenue. Sometimes brand loyalists engage in
The brand image is the brand's total personality impression in the consumer’s mind (real and imaginary qualities and shortcomings). It is developed through advertising campaigns over time with a consistent theme. Talbot and his team conducted social media research and there objective was to: -
Brand personality is a set of features and human characteristics that is associated with the brand. As one of the most important promotion tools, it will attract the target audience 's attention. A brand personality that is well defined will lead to customer trust, emotional attachment and loyalty. Better communications between a customer and product is one of the results of
One’s personal brand emerges from the search for identity and meaning, out of which comes an awareness of personal strengths and talents. Personal branding is not applying an attractive mask, it understands what ones values are, and learning to make these values relevant to other people. Much of developing a personal brand centres on identifying personal values. Just like it is true for products and services, good personal brands stand apart from others and create strong favourable and unique associations. The aim of every personal brand is to be clear, distinctive, and be easily understood, and to expresses a unique, compelling benefit that people believe in. The personal brand must establish a place of trust and relevance in the prospects minds. The more it is believed by people, the more it will spread throughout the market without pushing. To evaluate how is brand “you” doing it is necessary to obtain honest, helpful feedback on the brand performance, growth and value. The next step is to work to close the gap between what the brand is today and how it wants to be perceived by others. A great personal brand evokes an emotional response in its audience .But in the end; the deciding factor in the personal brand’s effectiveness comes down to which of the two responses it generates “good” or “bad”. A Personal brand makes each person exposed to it
A brand is a portfolio of qualities associated with a name, which in turn invokes certain images to individuals and hold values beyond the benefits of a product (Iacobucci, 2018). Brand association occurs when customers make a cognitive or emotional association with a particular brand. For instance, when a customer sees a certain color, symbol, logo, or name they automatically can make a connection to a particular brand. Brands start with a name that conveys information, suggest their benefits, or can even be named after their founders (Iacobucci, 2018). In the marketing perspective marketers can control the brand which they are marketing by using catching logos, colors, slogans, or even the products shape and appearance. In marketing a marketer can control the message they are trying to convey but cannot really have control over an individual’s association with that particular brand. Once a customer has an association with a particular brand they may favor the brand based on a past experience or even that individual’s sense of style or they may dislike a brand because of an association they
In consumer behavior study, the construct brand personality has received a considerable amount of attention, defined in Aaker’s (1997) article as the “set of human characteristics associated with a brand”. This idea is well accepted by most proactitioners and marketing academics (Aaker, 1997; Carr, 1996; Duboff, 1986; Durgee, 1988; Kassarjian, 1971; Levy, 1959; Ogilvy, 1988; Plummer, 1985; Sirgy, 1982) for decades, and now has become an important topic of marketing research because of its implementation in consumer behavior theory: differentiating a brand in a product category (Plummer, 1984), enhancing consumers ' preference and loyalty to a brand (Fournier, 1998), and creating brand equity (Keller, 1993). It also has impacts on influencing brand recognition, brand beliefs such as perceived quality (Ramaseshan and Tsao, 2007), and brand associations (Freling and Forbes, 2005).
Just like human beings, a brand soon assumes a personality. It is a set of characteristics associated with a brand. Drawing analogy with human personality, brand personality is unique, distinctive and enduring and provides the brand a differentiation from competitive offerings. It is built by the overall experience of the consumer with the brand , which inturn is affected by the expected value from the brand.
The brands of today are evolving and changing faster than ever. Face to face interaction, sentiment, and loyalty are now less valued by the consumer than they were years ago. We talk about how to gain this loyalty and sentiment later in the report. Technology and e-commerce have changed the values of the consumer and now we value speed, ease, and low prices. The idea of a brand changes with time due many social and economic trends but the effect it has on consumer buying behavior will be researched and noted like it always has been. Our purpose of this exploratory project will be to determine the effect of brand awareness/brand image on consumer buying behavior and loyalty. We will be researching at how effective or ineffective brand
Bouhlel, O, Mzoughi, N, Hadiji, D and Slimane, I,B. (2009) Brand Personality and Mobile Marketing: An Empirical Investigation. World Academy of Science Engineering and Technology.
The research in consumer behavior and psychology shows that the brand related information determines the probability if the customer will select a particular brand (Mitchell 100). Companies have learned to play with the psychology and emotions of consumers and have succeeded in attracting even those consumers that were not motivated by the traditional advertisements. Companies these days are focusing on the basic psychological principles to understand how to plan and execute the advertisement.
Celebrities consult with marketing agents who uses three strategy efforts for personal branding. First, the pure selling approach where “an agent presents a client’s qualifications to potential buyers until he or she finds one who is willing to act as an intermediary” (Solomon, Marshall, & Stuart, 2016). Second, the product improvement approach where “an agent works with the client to modify certain characteristics that will increase his or her market value” (Solomon, Marshall, & Stuart, 2016). And third, the market fulfillment approach where “an agent scans the market to identify unmet needs. After identifying a need, the agent then finds a person or group that meets a set of minimum qualifications and develops a new product” (Solomon, Marshall, & Stuart, 2016).
This has been done by looking at the VW polo model of 2014 in particular, and the previous models in general, and adequately substantiated by using literature, journals, advertisements and public opinion. The essay has gone further to show how consumer behavior is an important tool for marketers to understand how to influence consumer personality traits particularly as it relates to the need for uniqueness and consumer innovation. These two categories were analyzed with reference to the Volkswagen Polo and comprehensively studied how the company aimed to fulfill such consumer needs. The analysis provided in this essay has shown that it is increasingly important for organisations to research, understand and respond to the current and potential needs of consumers if they are committed to influencing the manner in which their products and services are interacted
In recent times, branding has played a pivotal role in some brands’ success. This has been made possible through the ability of some marketers to capture the essence and minds of people (consumers), and put the trends and characteristics into the personality of a brand. Customers have always found ways to identify themselves with certain products, and on several occasions, branding campaigns
We evaluated the brand personality using the five dimensions sophistication, competence, sincerity, excitement, and ruggedness on a scale of 1 to 5, 1 being the lowest score on that dimension. As we can see on the chart, sophistication and ruggedness have lower scores, while all other dimensions achieve high grades. Red Bull is especially perceived as exciting and competent through its sponsoring of events (see advertising B and C in Appendix 1). Red Bull does not emphasize associations to its history or the country in which it is produced.