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Graduation Speech: Voip Bridge Agreement

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Good morning, Now that the dust has settled from transition weekend (though it hasn’t completely settled yet), I’d like to take a moment to welcome everyone to the new ITIP Bridge contract. We have been blessed to have a couple more years working for the TSA. Along with the Bridge, there have obviously been a myriad of other changes happening at the same time and it is a testament to the hard work and commitment displayed by each of you that we were able to come through all of this with only the smallest of hiccups. Since I have your attention for a moment, I would like to go over a couple brief topics and set a few expectations for all of us going forward Vigilance I wanted this to be the first topic because I believe it’s the most important. We have a serious job of supporting an agency which is responsible for protecting the …show more content…

One large change is Networking Services is now responsible for Smart Hands support at Ashburn and has a dedicated team of professionals manning that site. They will be responsible, as we have already seen this previous weekend, for more than just network devices. Additionally, the eTAS-Kronos group has been brought under Networking Services along with Ashburn Support and the VOIP team. In practice, little will change for these groups as they are already operating at level of excellence that I am positive they will maintain. Work Habits Let’s start the new contract right with taking care of the small things. Be on time for your shift and stay until the end. Communicate absences with as much advanced notice as possible. Any work from home procedures you may have previously followed should be considered void. Work from home should never be assumed and must be directly authorized. Normally, if you’re going to be out you will need to burn PTO or sick time as appropriate. It is important both for professional and perceptional reasons to be at our desk doing our

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