The Greeks, Trojans, and Spartans were very resourceful and strategic when in battle. The Spartans were one of the many armies in Greece, and they rose to the top through tactics and strategies. Greek tactics and strategies were very successful due to how many wars they won. However Trojans were out of the “box” thinkers, and were not always an easy fight.
Offer a conference-Bria offered to have the CCS follow up to confirm the loan denial/ withdraw. We could attempt in the call to conference over to resolve the client's in with first call resolution.
When the client inquires about the info on his loan, Jackie does a great job informing she can dig deeper into the loan notes to discover any new info. Great job positioning to the client that the CCS has more access to info, that she may not.
Greek Life is a very complex part of college campuses. While many schools have a strong Greek Life presence, others play a very small part on their campus. The same can be said when it comes to whether or not fraternities and sororities have a positive reputation or a negative
Empathy- ( 1:47) (3:32) (8:23)Melissa provided some empathy in the call, however, there were opportunities to provide empathy upfront in the call and throughout other areas. We should be sure to provide empathy each time it is warranted to ensure the client feels we are genuine in our acknowledgments and helps to establish trust.
Strengths: Talisha greets the client in a polite and a professional tone. She does a good job setting the expectations the information was transferred and providing the information listed in the file. Prior to ending the call, she is sure to inquire if the client had any other questions. Inches: Empathy-(4:52-5:01) Talisha provided
From my basic knowledge of what college life is about, I assume most people join a sorority or fraternity to become close. What these people want to become close to in specific, I do not know, but I will like to figure out why through a strict research of the
Evaluate Greek Unity as the main reason for Greek Victory against the Persians in the years 490BC-479BC.
The call ends on a polite note. Inches: Empathy-(0:59) (1:41) Throughout the call, there missed opportunities for empathy where the client expressed confusion regarding the delivery of the gift card. Opposed to providing empathy, Jeremy made our process the client's problem by not clicking the redemption link. Consider offering empathy for any inconvenience not receiving the gift card.
For decades, the easiest way to rise through the ranks in the republican party is to not only speak bad about government, but to do so in such extreme ways that you get noticed. Ronald Reagan famously said that government is not a solution to our problem, but that government is the problem. Grover Norquist is famous for his widely quoted comment that he wants to shrink government “down to the size where we can drown it in the bathtub. If you want to get noticed, you must not only show why government is bad, but also how you will make sure it doesn’t stand in the way of anyone who wants to make money no matter who gets hurts in the process, pollute the environment without consequences and all the while making sure the rich gets richer at the expense of the poor and pay as little tax as possible.
Inch: Empathy- (0:49) Jeremy does a good job offering empathy during the call, however, there was a missed opportunity in the beginning after the client initially explains her concerns. We should offer empathy upfront in the call to show care and build trust earlier on. Consider using the ARP skill to respond to the client. ( I am sorry to hear you haven't received the check, I can take a look into this further, may I pull up your account using
"Welcome to the happiest nation of the world," proclaims the slogan of a local beer at Copenhagen Airport. They are in debt, they pay the highest taxes in the world and they have long winters and tinged with darkness and... Danish people are recognized as the happiest people on Earth.
While deciding where one is going to attend college, one may decide to look into extracurricular activities to get involved on campus. Sometimes one may ask an adult they look up to about what they think one should get involved in, many would agree that one should go Greek. After listing to other adults, one may decide to go through the recruitment experience and find their home in Greek life. Since joining a Greek organization one can see how people see it as a way to gain many leadership skills along with a great way to network. However one understands that everything one is involved in has something negative, like Greek life have so many opportunities to party which is the only thing that many people see when they think of Greek life. While exploring how Greek life is a good thing and that the bad that comes with it is nothing compared to the good. For many people including myself Greek life is a place where someone can be oneself and learn many things about who one is along with the sisters around you that push you to be the best person you
Regarding the Greek polis, I believe it plays an important role in the forming of competiting but not necessarily incompatible Greek cultures and identities as well as how social organization and political structure evolved. The mountainous area of Greece lead to the division of Greece based on the available flat
One of the great achievements by the Greeks was art. The Greeks excelled in sculpture. Their works are impressive for their handling of human anatomy, and details like hair and clothing. They are also impressive for their handling of motion (cf. "Discobolos), and for capturing a wide range