Greg James

• (Diversity in the Workplace Policy) and the institution of this policy will aid with issues such as addressing cultural differences, adapting to change,

The way in which an organization tackles diversity determines its negative or positive outcome. All the 5 companies agreed that diversity has contributed to their success. Some barriers were identified in managing diversity like the difficulties faced by women in managing the work and family, fear of discrimination, resistance to change, diversity is not seen as an organizational priority, resistance to change and unsupportive working environment for diverse employees. Diversity contributes to more productivity but if not properly managed could hinder success.

3.4: Explain the importance of making sure equality and diversity procedures are followed in the workplace

People watched in shock; Protesters and none protesters circled around as Gregory Lee Johnson lit the American Flag on fire. Why would a man disrespect a symbol such as the American flag, that represents freedom, liberty and democracy? Was he protected by the constitution's first amendment? The Supreme Court answered all these questions we had by voting in favor of Johnson. Johnson's intentions were only political, and he as the freedom of speech. The Supreme Court was correct on this decision on letting Johnson go, since he was protected by his amendments, and no matter what the action was, if the amendment gives us the right, we should be entitled to our freedoms.

Explain how practices that support equality and inclusion reduce the likelihood of discrimination and how you can challenge discrimination to encourage change within the setting ( cross ref to Outcome 3.2.3)

4. Explain how legislation and codes of practice relating to equality, diversity and discrimination apply to own work role

RCS is the servicer for the investor, Bank of America (“BANA”), which requires additional research from RCS on written complaints BANA receives regarding one of their loans. An email is sent to the Correspondence email distribution list provided as the point of contact for BANA. Once an email is received, CIT 361 is opened and the email is imaged into Nautilus. The CIT is assigned to a Resolution Advocate for research and response. Once the research and information is gathered, a reply email to the requestor from BANA is sent from Correspondence and includes a CC to Correspondence and the Customer Relations Manager. Once the confirmation is received that nothing further is required, the final email is imaged

3) How far should firms go to protect and accommodate employee differences in the workplace?

To identify and and explain at least 3 organisation benefits of attracting and retaining a diverse workforce

Q. 1. What were the major factors that led to the recent financial crisis? How did we get here?

The CEO and the board are responsible for “good business judgment” in guarding against the threat. So Paul’s first mistake was to dismiss the original e-mail message. All IT threats should be taken seriously, and he would have let Jacob Dale know about no IT system is “bulletproof.” Sunnylake should have had a workable, fully tested backup system to ensure uninterrupted patient service and protect everyone affected. Doctors and nurses are trained to diagnose, problem solve, and dynamically treat their patients. IT systems facilitate, but are not substitutes for, patient treatment. The fact that the hospital did not have up-to-date security software installed, or a reliable security outsourcer and an emergency plan in place, is inexcusable.

The general line of reasoning is that if we learn to incorporate each other’s diverse traits and characteristics in the workplace, we can then use these differences to foster an innovative environment, which will give the company a competitive advantage over the competitors that do not accept workforce diversity. According to the Allied Academies International Conference, “Diversity is rapidly becoming a common practice among companies due to the increasing number of minorities entering the job market today. As these groups become more prevalent throughout companies, upper-level employees are facing numerous challenges when determining what changes must take place to create a positive working environment for everyone. Management is responsible for the development and implementation of effective policies directly relating to diversity to ensure the acceptance of minorities into the workplace and to aid in minorities’ success through equal opportunities and treatment.” (Marcia L. James, 2001, Academy for Studies in International Business Proceedings)

Chris Perillo was offered to replace Michael Grant, who has resigned and gone to the competitor Universal Business Solutions, Inc. Previously, Perillo managed a group of 15 software developers, but now he is assigned with a bigger and more prestigious position; the Vice Presidency of Operations for Health and Financial Services. Chris needs to review all the material in the in-basket, as well as the voice mail and e-mail and prioritize the response to each item. Perillo must make good decisions in a good time manner in order to gain confidence from the President and CEO and also all his new subordinates. Each decision will directly affect his career, so as the future of the organization. The case presents a realistic situation

critique of the movie, I will discuss the nature of the crisis. I will suggest steps to alleviate the crisis,

How effective was Ron Daniel in leading McKinsey to respond to challenges identified in the Commission on Firm Aims and Goals? What contribution did Fred Gluck make to the required changes?