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Grief Workbook Reflection

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Experience 1: I got to overview the grief workbook from a hospice bereavement class. The workbook included many key statements on what to say and what not to say during a bereavement phone calls, red flags to listen for, and it had a long section about what active listening entitles. It wrapped up with an activity at the end of the book that is very detailed on the death of a loved one. The activity allowed me to open up about my past when dealing with the loss of my grandfather.

Observation 2: During a phone conversation, a family was in need of funds for rent and food. The social worker sounded concern with her detailed description of what was going on with the family. The phone call went on for a while with the dream coordinator researching

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