Grocery Gateway

- Internet and catalog shopping offers services for consumers out of the comfort of their own homes

If they succeed, other companies will probably go the online rout as well. This temporary competitive advantage will contribute to above-normal profits for Grocery Checkout, until other grocery supermarkets nullify the advantage.

The overall aim of the project will be to create an online presence to showcase their products. The website will reduce advertising costs and also streamline the ordering process.

Features and benefits- the features and benefits of these services are that when you shop at sainsburys, due to the helpful and willing staff, it makes you want to shop their again because you feel your

Each location will have their own transaction processing application that is constantly collecting products dispensed and patient related information. This information collectively, is used as input to the Management Information Systems.

B. transaction processing systems and office automation systems C. enterprise resource planning systems and transaction processing systems

Kroger uses a number of ERP systems. The first major ERP system Kroger uses is the self-checkout systems. Kroger hired Fujitsu Transaction Solutions to be the sole strategic partner for these systems which are now implemented in most Kroger stores. The next ERP company is PurchasingNet-SQL who Kroger hired in 2000 to streamline its purchasing processes of new store equipment and store refurbishing projects. In few words PurchasingNet-SQL implements an eProcurement system. This system automates approvals and budgeting processes, sends e-mail updates, separates stock requisitions, tracks inventory levels in warehouses, and matches invoices to purchase orders and requisitions to ensure accurate accounting. This system is especially critical because of the numerous retail outlets that all need to be in contact with the single purchasing department. A third company that offers its services to Kroger is the Sterling Information Broker. Kroger is using Sterling to help become more cost-effective and efficient with its trading partners. Kroger with Sterling can exchange electronic documents with essential trading partners including customers, suppliers, freight carriers and financial institutions.

Another target for this project is the Lowe’s For Pros website. This website is much like the regular website, but is focused on supplying companies or organizations with products. Our web feature is very applicable here as well and will be identical in nature. With this new feature, companies will easily be able to purchase the same items that they’ve looked at before. Much like the regular website, we expect increased revenues, customer satisfaction, and improved access to

Q1. What is the value proposition to the customer of Web-based shopping? How does it compare to the other innovations in customer service that Ives mentions at the end of the case?

It is after initiation of this store that it was discovered what means and uses of access are possible that you can make assured a certain spotlight in to having your approach you were sure to have as you might be inspired in having a possible arrangement made for your consumer items bought through an online web store.

There are a lot of benefits the customers enjoy when they do their shopping online, such as:

Tesco is also doing well in the information system applications by including loyalty club card system to get valuable informations about customer's behaviors to extract their needs. In addition to the Information technology adopted by Tesco in using the newest technology and staying up to date. For example company has used a technological system that controls stocks, and keeps valuable record of customer's transactions and their purchasing

Walmart is a billion dollar retailing machine. Through the decades, Walmart has combined many different types of information systems in to their day to day operations. Walmart is known around the world for their continuous improvements and implementation of new information systems to remain on top of the retail industry. The information systems used by Walmart play a major role in their continued success. With their use of Radio Frequency Identification (RFID), Walmart is able to send and receive instantaneous data to their networks. This is why Walmart has been able to remain competitively priced and control their inventories. This paper will show how Walmart has used many different information systems during the course of its history to manage both capital and human resources.

Grocery Gateway would like to increase their deliveries from 2.7 to 4 per hour. Dominique Van Voorhis, vice president of industrial engineering and operations systems, must provide recommendations for improving and optimizing the delivery operations.

11. From a logistics perspective, how is network organizational design manifested in terms of relevancy, responsiveness, and flexibility? (give examples)