Group Decision Support Systems

1865 Words Jun 12th, 2011 8 Pages
Introduction to GDSS
Group decision support systems (GDSS) are interactive, computer-based systems that facilitate solution of semi-structured and unstructured problems by a designated set of decision-makers working together as a group. A GDSS can assist groups, especially groups of managers, in analyzing problem situations and in performing group decision making tasks. GDSS include structured decision tools for tasks like brainstorming, commenting on ideas, and rating and ranking of alternatives
GDSS is also known as Group Support Systems (GSS) or Computer Support Cooperative Work System (CSCW). It is a "silent partner" to improve the efficiency, reliability, and quality of group decisions in meetings.
GDSS are in some ways hybrid
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A short list of popular GDSS systems has been summarized in Table. | GDSS Systems | Organizations | | | GroupSystems(Formerly known as Plexsys) | University of Arizona | | | SAMM | University of Minnesota | | | Claremont System | Claremont Graduate School | | | Team Focus | IBM | | | Colab System | Xerox | |

Examples of using of GDSS

1) “One example of implementation of GDSS is at IBM. They, as well as many other corporations, initiated GDSS to improve group meetings. A specific case involved a plant manager not being able to identify the cause of problems with shop floor control. After having a meeting for two hours with plant personnel all that resulted were arguments and bad feelings.
So after meeting with the company's GDSS facilitator, the manager decided to have ten plant employees, he, and two junior analysts participate in a GDSS program. They would use electronic brainstorming and voting to resolve the shop floor control problem.
The manager and the facilitator decided the topic would be "What are the key issues in improving shop floor control?"
After brainstorming for 35 minutes and compiling 645 lines of suggestions, ideas and comments on how to improve shop floor control, the manager found that he had gotten useful information about the issue for the first time.
A list was compiled of the comments and then