FIS is a consulting services company that provides services worldwide; the company was involved in an off-shore project of designing training materials that required the formation of a project team, team members were expected to work effectively together and integrate their work in a successful manner that meets the team’s goals and each member has to interact with the client in order to meet its needs. Working in teams can sometimes be stressful which could affect negatively the progress of the team and its ability to succeed, according to Maylor (1996) that the Project is a set of non-repeated tasks that are executed with clear objectives and limited timescale, and that all projects have common characteristics, they are goal …show more content…
Conflicts during this stage can be used to strengthen the team cohesiveness and if it’s durable it can lead to destructive consequences, and that what happened with the FIS project team, all of its conflicts remained unresolved which made him dysfunctional. The third stage in the group development is norming where the group members become harmonized and without any conflicts and ready to perform, in this stage the group members form a culture that helps them in resolving all the conflicts and to cooperate and share their resources and encourages them to communicate with each other and to leave all cultural differences aside and focus on the goals of the team, also this stage gives a credit to the team leader that helps to promote such a culture and to create positive climate between the members. FIS did not reach the stage because they remained in conflict with high levels of mistrust between the members; every member has his own goals and the team leader Rishi contributed in creating a negative climate that encouraged the members to focus in their own goals and compete with each other. The Team leader Rishi was responsible for leading the FIS
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Get AccessThe first goal of stage three is to solidify positive relationships between members. The second goal is to engage in more mature negotiations about group roles and organizational procedures. Once the three are stages are worked through the n the fourth stage, Work (Wheelan, 2013), can be accomplished. Wheelan (2013) identifies the fourth stage as a time of intense team productivity and effectiveness. This is the stage that is the result of creating the effective team. Once the four stages have been identified and understood, Wheelan (2013) goes on to elaborate on how a group leader can keep the team effective. Wheelan (2013) speaks of 10 keys to productivity (goals, roles, interdependence, leadership, communication and feedback, [discussion, decision making and planning], implementation and evaluation, norms and individual differences, structure, cooperation and conflict management). Wheelan (2013) also shares the ways that group members become effective team members (don’t blame others, support the leader, promote effective problem-solving, etc…) as well as how a leader can be an effective team leader (be direct and confident, involve members in leadership, adjust your leadership style to the group, etc…). Finally, Wheelan (2013) highlights effective organizational support for teams, which includes an organization support checklist.
In the third stage, the group develops solidarity. Team members understand each other’s trait and express personal opinions. In this phase norms and roles are established. “Neuman and Wright (1999) described this as a stage of developing shared mental models and discovering the most effective ways to work with each other” (Bonebright, 2010, p. 114). Tuckman (1965) stated that in this phase, the team becomes an entity because members develop in-group feeling and seek to maintain and immortalize the group as a result the conflicts are avoided for effort to ensure
Whether groups are formed for social or task oriented purposes, the ability to produce and maintain a sense of affiliation, peer support and collaboration is important for overall group functioning. The cohesion of a social group is produced through the establishment of a set of group norms, which are later defined as a guide for conduct accepted within a group of individuals. However, in order for a group to perform and produce results, the team leader should guide his/her team through the proper stages of group development, which includes the following steps: forming, storming, norming, performing and adjourning. Although teams should follow all these stages of group development, the forming and the norming stages are the most important,
While finding a good balance, conflicts will most certainly arise. Conflict resolution strategies must be utilized, for the team to be effective and meet the goals and objective of their assignment. These conflicts may be more evident in certain types of teams more so than in others. Conflict is common when working in teams. Its is important to have team meeting in order to lay out potential problems and disagreements and prepare to support the teams final decision. (Weinstein, 2007)
In retrospect, another enlightenment I have gained is that, if being well utilized, conflicts and disagreements can also produce positive effects. At the primary stage of the mission, all of the team members were intentionally trying to keep a concordant relationship with each other as well as to avoid disputes and differences. However, later on we found it
Conflict arises from various sources in the team setting (Capozzoli, 1995). The most common causes of conflict are values, attitudes, needs, expectations, perceptions, resources, and personalities. As we are all raised with different values, morals come into play when the team issue deals directly or indirectly with ones values, morals, or ethics. Conflicting attitudes can bring about problems as two or more team members prove to have differing goals in mind. Individual needs can cause rifts within a team when they are not satisfied. The expectations of team members are not the same on how the goal will be met. We all have different perceptions of life situation and interpret them differently. The lack of resources needed to complete a task can cause conflict. Differing personalities play a major role in team conflict.
Norming – during this stage the trust and respect is developing amongst the members of the group, since it becomes clear that each member has a role and they are aware of what
They avoid conflict and feelings, so that people focus on other things. However, people are gathering information and opinions about everything, so not much work gets done. The second stage is called storming. In this stage people start to confront each other. Some people will be happy about this, where as other people would prefer to still be in the forming stage. People will look for clearness in the structure and rules to make sure that the conflict doesn't get any worse. The next stage is called norming. In this stage the group now have an understanding of each other after the conflict. So they now support and listen to each other and they are prepared to change their opinions that they made in the forming stage. They group worked hard to get to this stage as they may have not wanted things to change. The final stage is called performing. In this stage they all know each other well, so they can communicate effectively, to ensure that they get everything
Throughout the readings communication was identified as a vital component for establishing and maintaining relationships. Porter-O Grady sanctioned for leaders to establish firm rules of engagement to help support a positive group dynamic (2013). While Kelly & Tazbir explained that friction and conflict were a normal part of group development and were representative of the Storming stage of group process (2014). Moreover, they explained that with assistance from the team leader the team can overcome these obstacles, strengthen inter-professional relationships, and enter into the Norming stage (Kelly & Tazbir, 2014). Here the team is able to participate in the effective exchange of communication and begin making progress toward goals. This represents progression into the Performing stage of group process (Kelly & Tazbir, 2014). When the team has met its intended target they are ready to anylze the outcomes of their work and enter the final stage of group process—Adjourning (Kelly & Tazbir,
In the third stage the norms in group are formed, team is adapting to the leader. Positions and roles are clarified and the team move forward, they participate
The third stage is the Norming stage, this is where the team members resolve tension and work together as a unified team in order to achieve the teams common goal/goals.
Work Team development is a dynamic and often difficult process. Most teams find themselves in a continuos state of change and development. Eventhough, most teams never reach full stability, there is a general pattern that describes how most teams evolve. There are five stages of team development, the first stage is forming. In this stage there is a great deal of uncertainty about the teams purpose, structure and leadership. Members are testing the the waters to determine what types of behaviors are acceptable. This stage is complete when members began to think of themselves as part of the team. The second stage is called storming. In this stage there is much intragroup conflict.Team members accept the existence of the team, but there is resistance to the control that the team imposes on individuality. Conflict can arise from numerous sources within the team setting but generally falls into three categories:communication, factors, structural factors and personal factors (Varney, 1989/Townsley). In addition, there is conflict over who will control the team.
The dynamics of a team relies heavily on the interaction of team members during times of conflict not just during times of agreement. Often groups seek to achieve a cohesive relationship in an effort to unite the team towards its goals. Group members can make the mistake of subverting conflict in an attempt to maintain this team unity. Conflict serves a valuable role in effective group interactions that must be understood by participants of a team. An examination into the characteristics of conflict and cohesion and the relationship between the two dynamics can provide perspective to
The organization has five stages of group development. In the forming stage they have identified that there is a
Conflict is inevitable and at times stimulates beneficial or creative thinking. Often conflict is a signal that people are miscommunicating and making different assumptions about what has gone unspoken. The conflict in itself is not the problem. It is the team’s reactions to it that determines the impact, thus causing it to be a negative experience. Conflict or divergence can be destructive or it can be constructive. It is up to the people involved in the conflict to manage the outcome. This gives them an opportunity to articulate their assumptions and figure out a way to come to agreement. In a learning team situation, conflict can arise when the original agreement to work together does not address