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Group Development in FIS, a Consulting Services Company Worldwide

Decent Essays

FIS is a consulting services company that provides services worldwide; the company was involved in an off-shore project of designing training materials that required the formation of a project team, team members were expected to work effectively together and integrate their work in a successful manner that meets the team’s goals and each member has to interact with the client in order to meet its needs. Working in teams can sometimes be stressful which could affect negatively the progress of the team and its ability to succeed, according to Maylor (1996) that the Project is a set of non-repeated tasks that are executed with clear objectives and limited timescale, and that all projects have common characteristics, they are goal …show more content…

Conflicts during this stage can be used to strengthen the team cohesiveness and if it’s durable it can lead to destructive consequences, and that what happened with the FIS project team, all of its conflicts remained unresolved which made him dysfunctional. The third stage in the group development is norming where the group members become harmonized and without any conflicts and ready to perform, in this stage the group members form a culture that helps them in resolving all the conflicts and to cooperate and share their resources and encourages them to communicate with each other and to leave all cultural differences aside and focus on the goals of the team, also this stage gives a credit to the team leader that helps to promote such a culture and to create positive climate between the members. FIS did not reach the stage because they remained in conflict with high levels of mistrust between the members; every member has his own goals and the team leader Rishi contributed in creating a negative climate that encouraged the members to focus in their own goals and compete with each other. The Team leader Rishi was responsible for leading the FIS

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