Group Observation of Community Group - Emotional Intelligence

3648 Words Oct 1st, 2011 15 Pages
Assessment 5: Group Observation

Introduction

This essay will analyse and observe the group of my family household. Through reflective questions the essay will answer what the goals of the group are, communication within the group, the different roles, the cohesion of the group, the differences, and the leadership within the group. We interact and communicate either in groups or with groups in all area of our lives, whether it is at work or in a household. This usually means you are communicating with a broad range of people, and don’t always interact with these groups in a conscious manner. Some group aspects will be outlined beneath the topic headings and these not only relate to my family household group, but they relate to all
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If they are unaware of their emotions it can have a negative impact on the rest of the family. To stop any negative impacts they need to monitor their emotions and make corrections to these emotions when needed (Goleman, 1996).

2. Communication
What patterns of communication do you see operating within this group? (who is talking to who? Who does most of the talking? What mediums get used? Are both formal and informal channels used?)

Ben communicates mostly with Philippa, and Joseph when he’s home. This is because Ben relates to his siblings more than he relates to his parents. He has more in common with his siblings and there is more interesting things he can talk about with his siblings.

Joseph and Philippa communicate with all members of the group on a fairly equal level.

Marion and Andrew mostly communicate with each other, Philippa, and Joseph when he is home. Marion and Andrew try to communicate with Ben, and he usually communicates back, but when asked a question he rarely elaborates on his answers to make for a good conversation. Not communicating with parents is common in many teenagers (Nelson & Lott, 1994).

When communicating, 60-70% of the message is communicated through body language
(Davidson, 2011). This is through facial expressions, body movements, gestures, eye contact, touch, voice, and the physical space between individuals. For
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