Assignment 3
1. Watch two of Pal’s commercials. What do they emphasize? After watching two of the commercials for Pal’s you see that they emphasize a lot on how fast their product is made and how popular their food products are too many people including old to young. Pal’s product line consists of a focused group of food, hamburgers, ham and chicken sandwiches, hot dogs, French fries, and breakfast biscuits and beverages, soft drinks, tea, coffee, milk shakes with a unique flavor profile designed to meet their customers' taste requirements. Pal’s has developed the ability to effectively integrate manufacturing, service, and retail into its operational systems. They have also learned to apply world-class management principles and
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Owner/operators also maintain a communications log. They record what they have learned about sales, expenses, customers, staff, products, services, equipment, and suppliers, and they list ideas for improvement. Weekly logs are sent to senior Pal's executives, who comb the entries for issues and opportunities to be addressed at formal monthly management reviews of organizational and business results. Data are gathered systematically at all levels--process, shift, individual store, and entire business. The company's enterprise resource planning system, SysDine, is a key tool, generating store-level and company-wide data on sales, customer count, product mix, ideal food and material cost, and turnover rates. This information supports daily operational decisions. It also is used to update Pal's Balanced Scorecard of Core Performance Measures, which links directly to its key business drivers: quality, service, cleanliness, value, people, and speed.
Managers regularly review the value of the data collected, and the company employs an outside statistician to evaluate the type of information tracked, how it is used, and how it is collected.
7. How does Pal’s “drive-thru only concept” affect speed of service?
The quick-service restaurant business, the facilities and equipment must be capable, reliable, and sanitary. The drive-thru facility at Pal’s has been designed to be efficient and
What is groupthink? There is a simple definition for it, but is it truly that simple? The term groupthink refers to the inclination of group members to have the same opinions and beliefs; it frequently leads to mistakes. It often occurs without an individual being aware of it. Conflict is considered to be a harmful element when related to groups, but conflict is good when considering groupthink because it helps to eliminate the existence of a groupthink. The explanation sounds simple enough, but it is more complex than the description given.
Target Corporation allocated large budget to upgrade information system as part of a roadmap to transform business (Target Roadmap, 2015). Once the upgrade is completed, it will provide a large amount of intelligent data for internal resources to support customers faster. It further tracks performance and controls accurately the timely information about daily operations in real time. The automated online and on-demand ad-hoc reports generate reports for each store any time as well retains records of products and services.
If someone asked you to jump off a bridge with two of your friends, would you do it? Peer pressure is defined by social pressure from members of one's peer group to take a certain action, adopt certain values, or otherwise conform in order to be accepted. There are many types of peer pressure; a common one is group pressure.
After completing the group task of preparing a presentation on, transferring individual facilitation skills into a group work setting I will critically reflect upon my own participation. I will evaluate my self-awareness while working in the group, as well as those around me. The way that I personally dealt with any issues that arose within the group and how that affected the group dynamics. I will also briefly discuss the roles in which each member of the group took and how role allocation affected, the group dynamics and the working relationships. Finally I will evaluate my work having discussed it with my fellow group members.
In this paper I will describe and analyze my experience working in a group situation, writing a paper on the movie 12 Angry Men. I will address therapeutic communication techniques used in our group situation. I will address any conflicts that arose in our group. Utilizing Tuckman’s group process theory, I will also address the effectiveness of our group process.
of the members were given and we were asked to finish a project on a
You are in your third year as an accountant with McCarver-Lynn Industries, a multidivisional company involved manufacturing, marketing, and sales of surgical prosthetic devices. After the fiscal year-end, you are working with the controller of the firm to prepare supplemental business segment disclosures. Yesterday you presented her with the following summary information:
Stephen King was quoted as saying, “The scariest moment is always just before you start.” A plane crash is bad enough; throw into the mix that the plane crash landed in a vast desert far away from anyone and anything. The team showed great cohesiveness in its ability to get through the groupthink and group shift behaviors. In this paper, groupthink and group shift behaviors will be discussed. This paper will cover points to show how through both behaviors the group will remain cohesive and put aside any individual needs and focus more on the needs of the group. Even though the situation will be tough, the team will plan, find harmony and put their brains together to find ways to survive.
This type of dysfunctional operation of an organization has many ways and opportunities for failure. The basic fundamentals of this process are the beginnings of failure as groups seek conformity and unity they sacrifice everything in order to maintain peace within the group. Many times this will take the individuals creative thoughts and ability to voice the creative edge thinking away. In many organizations this is a process that is continually used. It is perceived that management wants the organizations operation or process to run without any type of question or waves. Below are listed eight of the main symptoms of group think as detailed by Janis, I. L & Manns book “Decision making”
This stage sees group members begin to confront each other as they begin to vie for roles within the group that will help them to belong and to feel valued. Thus as members begin to assert their individual personalities, the comfort of the forming stage begins to come under siege. Members experience personal, intra and inter group conflicts. Aggression and resentment may manifest in this stage and thus if strong personalities emerge and leadership is unresponsive to group and individual needs, the situation may become destructive to the
An important part of our learning and growing experience must stem from our ability to analyze and reflect upon the groups that we have been members in. This reflection can define our understanding of the weaknesses both in ourselves and in the others within our group; and it can help to shape the way that we act in future groups. Adjusting ourselves to compensate for our weaknesses, based upon an honest and thorough examination of our actions within a group setting, is one of most important thing for any person to do. It is only through this evaluation that we can improve ourselves and our interactions with others. This paper will examine a group that was required to make an important decision about adding a new member
As people, when confronted with a problem where a solution must be found, our ideal situation is to come up with the best possible one. To do this, we ideally gather the most knowledgeable, intelligent individuals into a group and attempt to derive the best solution to the problem. With the collection of these people, one would think that finding the best possible answer to the problem would be a rather simple task. However, what has happened in many situations is the complete opposite. Rather than finding the best possible solutions, many ideal, cohesive groups arrive at the worst possible answer largely due to problems in communication within the group. This is what we call the radical theory of
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Chapter conclusion: Benefits for employees are very important for companies. Benefits for employees include various insurance plans, paid vacation days, paid sick leave, paid days off, etc. Different companies need to establish different benefit plans based on their company conditions. In brief, benefit in one of the bridge between employers and employees.
Effective group communications come in forms of verbal and non-verbal techniques. Essential parts of the entire group’s contribution are that the group contains full participating members, the group is diverse, and that the diversity is recognized and respected (Hartley, 1997). In the videos viewed, three were evaluated on the effective and ineffective communication skills of the participants and suggestions made on how they could improve. The videos are titled, “Planning a Playground”, “Helping Annie”, and "The Politics of Sociology.