HOSP582 Case Study 2 Essay

* 1.2 Evaluate the specific responsibilities of middle managers in enabling your organisation to achieve its

They must provide owners with a reasonable return on investment, keep guest satisfied and returning, and keep employees happy. This may seem easy, but because there are so many interpersonal transactions and because hotels are open every day, all day, the complexities of operating become challenge that the general manager must face and overcome. The GM not only focuses on leading and operating the hotel departments but also on aspects of the infrastructure, from room atmosphere to security (Walker, 2013).

Operations is separate from the accounting department. The employees in operations handle promoting the products. Also, Operations is in charge of making the products. The company’s accounting system is handled in-house by the cashier and the bookkeeper and by the accounting firm hired to handle the businesses’ financial reporting. The cashier handles all sales through the register. The register is balanced against the drawer each night by the bookkeeper and a deposit made the same day. The bookkeeper gives the accountant the drawer receipts and bank receipts for journal entries and later reports. The accountant checks all cash received and payments made against bank statements and collected paperwork. There is not a single person assigned to do all duties.

Develops and maintains up-to-date correspondence, filing, logging, and bring forward systems in the unit, and provides follows up to ensure responses are prepared in timely manner and are consistent with company standards.

Question 5. TCO 5. Discuss the primary duties of the Director of Food and Beverage. Why is this position so critical in a full-service hotel?

Align customer’s needs with business, develop forecast, set price polices for each product segment, and monitor promotions and sales budget.

Dynamic companies use their internal budgets to make course adjustments throughout the year. For instance, if a product or service is not doing well in the first half of the year in comparison to the forecast or budget, the management team can use that information to make necessary changes or to scale back operations until market trends or the economy changes. Managerial accounts are the value creator for the organization (Collier, 2003). Their forward-looking capacity will help the organization to plan and make decisions for future profitability. The management accountants have a dual role to perform in an organization. The management accountant works as a strategic partner to provide strategic based financial and operational information (Collier, 2003). They are also responsible for business team management in organizations. The management accountant plays a prominent role in preparing financial reports, risk, and regulatory reporting, aggregating financial information, forecasting and planning important organizational information. Managerial accountants often perform cost analysis of products and divisions, which include variable and fixed costs. The production decisions made by managers are a direct result of information received from managerial accountants.

1. Based on a careful reading of the case answer the following questions and then complete the table below. In the table below, list in column 1 the most important operational (transactional) activities (i.e. day-to-day work) at WNZ Media Corporation as it operates its business and competes in its markets. Then in column 2 describe the information required to enable or support each of those operations-level requirements.

His roles include work on high level estimates, impact assessment, analysis of the business requirements, testing, implementation, documentation at various stages, collaborate with various project stages, collaborate with various project stake holders, onsite-offshore coordination and he executes them in a competent and professional manner by following the quality procedures laid down by the company.

1. In what ways does Trader Joe’s demonstrate the importance of each responsibility in the management process-planning, organizing, leading, and controlling?

Maintains an accurate and up-to-date history to include a scrapbook of chapter activities, awards, and publicity

The group of users of accounting information charged with achieving the goals of the business is its

• Conducted the audit for effectiveness and efficiency of daily accounting operations and solved complex technical accounting problems. • Audited, reviewed and managed documents and processes related to various programs and services for accounting accuracy. • Accomplished duties that were specific to accounting, budgeting, and disbursing for government funds, and prepared the end of the month the reconciliation statement. • Worked as a liaison between housing office, department of defense, and the finance office in a way by gathering and interpreting applicable data and deriving solutions day-to-day finance and accounting matters in accordance with accounting principles, policies, and objectives of the accounting system. • Utilized various researching tools and techniques to figure out current and potential problems. • Performed assignments requiring the application of fundamental principles, concepts, techniques, and guidelines in the area of accounting and account evaluation. • Prepared the month-end processing and closing entries including accruals, journal entries, account analysis and reconciliation of subsidiary accounts to the general ledger to meet the needs of management and customers. • Gathered, extracted, and consolidated financial information from forms and budget documents to prepare reports. • Performed a continuing review and analysis of records, reports, and customer comments to identify system and regulatory problems affecting accounting and financial operations. • Worked with different accounting methods, procedures, and techniques including knowledge of automated accounting systems used in operating, maintaining and modifying all classes of accounts in an accounting system. • Conducted the audit of military pay documents, contract documents, budget documents and travel documents on a monthly basis and found more than $10K mismanaged funds. • Designed, implemented, and assessed internal

Works with business unit and department client groups to determine their strategic staffing needs. Develops plans and strategies to address current and future needs.

◆ providing leadership and advice in the technical, commercial and administrative functions and in the general management of the organization and its resources; and