Handling Health Insurance Portability Accountability Act Violations in a Hospital Environment

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Introduction, This educational needs assessment will cover Heart of Lancaster Regional Medical Center. Heart of Lancaster is a full service, 139 bed community hospital located on a scenic campus in Lititz, PA. The hospital staff pride ourselves on providing the highest quality care in all service areas. Our intense focus on customer service and patient safety has created a unique healing environment. In addition to our personalized care, we offer state-of-the-art technology and a medical staff consisting of the finest physicians in the area. All of the patient rooms are private and we provide free, convenient parking in a safe neighborhood. We have also achieved top scores from the Joint Commission and the Pennsylvania Department of Health and are accredited Chest Pain Center. Heart of Lancaster Regional Medical Center is partially owned by physicians. Needs Assessment The nursing services provided at Heart of Lancaster include a number of clinical services in areas such as bariatric care, cardiology, robotic surgery, the day hospital, pediatrics and a number of other areas. As mentioned above, the hospital is a full service institution that is well awarded and provides a lot of services. However, even in great institutions, things can be improved for the approximately 200 nurses employed on staff. From the research that this author has doen, the geatest gap in our hospital's educational needs (and possibly the most expensive is the lack of knowledge of HIPAA (Health

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