Hcs/325 - Effective Communication Paper

Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.

Over communication is also prevalent. In lieu of making a decision, the Supervisors in some instances over communicate upwards rather than making the decision themselves absolving them of their responsibility.

One example of a managerial communication failure is the BP oil spill in 2010. According to the article on The Guradian.com, the BP oil spill was due to chronic safety lapses. Since the safety lapse were reportedly ignored, a new social norm is created within the business. The ultimate outcome of the problem was that this new social norm allowed many events that would have normally triggered that investigation pass without incident. This is the reason for one of the major oil disaster.

This is especially true of mid level managers who are adept at impression management and seek to omit communication upward or downward if the communication can negatively affect their impression (Babiak & Hare, 2006). Managerial ineptitude is the primary reason organizational communication breaks down in the law enforcement agencies, but managers often look to place the responsibility elsewhere (Dias & Vaughn, 2006, p. 544). According to Enter (2006), most managers are improperly trained and unable to appropriately address communication dysfunction often caused by the organizational rigidity and inability to create the proper environment allowing communication to

Poor communication is one of the top reasons why organizations fail or don't realize their potential. And while most organizations have more communication tools than ever before the question remains, "Why are we having such a hard time communicating?" Good communication practices help people at all levels in the organization improve their understanding of, and response to, the organization's and each other's needs. It helps people make effective decisions that are aligned with the organizations' goals and objectives. And, it can motivate performance by linking individual and team efforts with the bigger picture and by recognizing desired behaviors and effort throughout the organization. When employees are poorly informed or communication is neglected, people become cynical and lose their trust and respect for the organization and its leaders. As a result, they may consciously or subconsciously undermine the success of the organization. At best, they will simply be hindered from reaching their potential or performing in the best interests of the organization. How often have you heard people say: "There was a communication break-down", "The problem was due to a mix up in communication", "One hand just didn't know what the other hand was doing", and "It was a case of poor communication." How often have you heard managers speak with frustration about good initiatives in their organizations that failed because employees were cynical and skeptical of the

The goals set forth by the company were rarely met due to the inability for employees to have a clear understanding of how to complete their task. The lack of supportiveness by management caused many employees, including myself, to question whether they had our best interest in mind. I can remember thinking many times that the company had expectations that could not be met because they could not provide me a clear understanding of how they wanted me to complete certain tasks. I, along with my peers, felt as though the company was setting us up to fail and when failure did occur insisted the issues were not due to lack of communication, rather, it was due to a lack of employee understanding. Eventually, a breakdown in employee motivation and morale took place and cause the leadership staff to become increasingly heavy handed with new policy changes.

The ineffective and inefficient communication can cause different problem consequences. However, organization needs to find ways to overcome it and provide more conducive working environment for its

Having effective interpersonal communication throughout a company involves group discussion between employees. Hosting team meetings during work, but allow team functions outside of work allow employees to bond and also create effective communication.

When it comes to organizational problems, I always want to talk about the importance of good communication within a group. There are so many opportunities for poor communications happen in a workplace that you can’t even realize them. Finding these hindrances is the first thing we need to do in order to improve the workplace and solve organizational problems.

Without communication there will may problems which can cause discombobulation in the workplace and involuntary lose employees. Based on Andrew Dubin “effective communication contributes to organization success such as keeping employees informed as what needs to be accomplished and identifying problems”. As a leader you want to ensure your employees is aware of the company overall purpose and what tasks are required enable success. If employees are not informed this can lead confusion. Everyone makes mistakes and things do happen. For an example,

> It is always advisable that managers communicate effectively, as inefficient communication can also lead to

Workplace communication is essential as information is relayed from one individual to another or from one department to another and therefore the way it is transmitted and received will ensure efficiency and effectiveness. Through communication managers can organize,

Managers all over the world motivate their employees for effective communication, it is not only the managers who need to be precise and accurate while communicating but also the employees have to work in

Lack of communication within in an organization leads to many unwanted mistakes that could eventually damage a company. Employees

With effective communication, you can maintain a good human relation in the organization and by encouraging ideas or suggestions from employees or workers and implementing them whenever possible, you can also increase production at low cost.