Health and social care is complex and it embodies more than simply performing a skill. Excellent care doesn’t consist of knowledge alone it has to be accompanied with the appropriate attitude and characteristics that relate to feelings, values and the manner in which activities are carried out.
The best practice can only be achieved with a workforce that continually updates the knowledge and skill in line with any changes that occur. It is important to continually improve knowledge and practice to certifying that staff members are aware and follow all the existing health and social care standards, guidelines and legislations for good practice as well as ensuring staff follow the company’s policies and procedures. As a result of this it improves
The care quality commission is the regulator for health and social care. It has published a document, essential standards of quality and safety, which highlights the importance and value of strong comprehensive induction. The care quality commissions (CQC) essential standards of quality and safety clearly highlight the value of an effective, robust and thorough induction for all health and social care staff. They recognise the skills for care refreshed common induction standards as the required mechanism for the induction process. (CQC’s essential standards of quality and safety- outcome 14).
When putting the heart of the individual of a health and social care provision, they need to:
Peoples skills are important this is needed during work or even in general, good people skills are defined as the ability to listen, to be able to communicate and to relate to others on a person or professional level. Good people skills also extend to include empathy, patience, engendering trust, flexibility, a sense of humour, negotiating, honest and problem solving.
Some health care professional who are not committed to the care value base may treat service users unfairly. For example, a care worker that is not demonstrating the role of empathy may not want to listen or respect the ideals of the service users because the care worker is not in their position and do not see things from service users point of view. It is important for health care professionals to be committed and being honest with themselves in order to make sure that they are providing equal care to their service users. Careful use of language
The importance of continually providing knowledge and practice is to keep up with the constant changes that are happening all the time. Globalisation and technology have made changes in health and social care at a rapid rate. There has been a significant change in the way that care is being experienced and there are higher expectations in the quality of care. A more personal approach is required and accessibility to training resources ensures that we can all be the best in our job roles and in line with legal requirements. There are opportunities available now, thanks to technology advancements, to share responsibilities across the board, we have better access to other partnerships,
As a Health care worker I work in accordance with the Care Standard Act 2000, Codes of Practice and conduct, with the Legal and Organisational requirements, and procedures.
One of the central codes of practice in health and social care has been provided by the GSCC and it sets standards of practice and behaviour for staff working in that field, including standards
It is important to identify individual’s specific and unique needs so that they can receive the best care possible. Taking a person centred approach is vital, treating a service user as an individual person and acknowledge that
In my role it is important to continually improve my knowledge and practices. In health and social care ways of working and legislation as well as good practice are constantly changing. Therefore it is important to keep up to date with training and also any changes in legislation. This will enable me to deliver the best service possible to the tenants I support and also enables me to keep staff upto date with any changes in the way that we work. It also forms part of The codes of practice for social care workers to keep skills and knowledge up to date.
Working in health and social care staff care for others and they should expect to be cared for at work. A good manager can create a workforce community culture where talented staff are valued and retained. A positive culture within a team promotes a positive outcome for the service users.
In today's economy, we need to be cost efficient without risking the patient outcome. Strategies that implement high quality of caregiving the health workers resources and education to promote quality care. Focusing on all employees that are involved giving them a safe work environment. With a plan for action that can be implemented, monitored and evaluated with the expected outcome of quality care for the patient and a safe work environment for all
Effective partnership working is the key element in delivering quality care. A working definition of partnership is a “collaborative relationship between entities to work toward shared objectives through a mutually agreed division of labour” (Compassion Capital Fund National Resource Centre, 2010). Since the introduction of person centred care in the health and social care, it became the benchmark in order to reform the care and thus providing quality care services in the United Kingdom. Enabling every individual to participate in the decision making about their care and planning at every level is the core concept of the government. By concentrating on the service user wishes and aspirations and putting every service user at the centre of a “planning circle” the member of staff can assist with goal setting to ensure their best interests are maintained and the individuals preferences are considered and taken into consideration.
As important as patient reviews and criticism are, another factor that I will use in order to evaluate how my staff is performing will be by providing peer reviews multiple times a year. This ensures that there is significant peer accountability; driving my staff to hold each other responsible for their duties and encourage them to provide their best possible effort to the patients of my future practice. A multidisciplinary team that is concerned with not only each individual’s duty, but also the responsibilities of others in the group, will help lower negative outcomes, both within the delivery room and within my practice (Escape Fire). As The Commonwealth Fund suggests, in order to better deliver effective healthcare, instituting policies
Unit 6: Personal and Professional Development in Health and Social CareUnit 44: Vocational Experience for Health and Social CareBTEC NATIONAL HEALTH AND SOCIAL CAREExtended Diploma Student Name: Abigail bowes Group: BStudent Number: 20138903
The process of implementing these standards of care, however, requires more than empirical evidence. In order for new standards of care to be implemented within a health care organization, results of the research studies must be made accessible through the process of publication and establishment of practice guidelines. Additionally, a review process of relevant publications and established standards of care must become a part of organizational process for quality improvement and policy development. Once developed, these procedural-policies must then be implemented through the organizational units, departments and direct-care teams (Young, 2012).