Health: Sociology and Social Care

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HNC/D Health and Social Care

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UNIT DIRECTORY

Unit title: COMMUNICATING IN HEALTH AND SOCIAL CARE ORGANISATIONS

Unit code: T/601/1560

Level: 4 Credit value: 15 -------------------------------------------------

AIMS

The aim of this unit is to develop learners’ awareness of different forms of communication used in health and social care settings and its importance for effective service delivery.

UNIT ABSTRACT

Learners will investigate the communication processes in health and social care settings considering the barriers to communication and ways to overcome these barriers.

Learners will explore the process of communication and how effective
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ESSENTIAL REQUIREMENTS

Learners will need to be familiar with the systems and processes of record keeping (particularly of the Data Protection Act), and communication within the workplace.

Learners will also require opportunities to practise and demonstrate use of communication skills which can be assessed either in the workplace (as long as confidentiality is maintained and permissions obtained) or in a simulated environment.
Unit title: EMPOWERING USERS OF HEALTH AND SOCIAL
CARE SERVICES

Unit code: D/601/1598

Level: 4 Credit value: 15 -------------------------------------------------

AIMS

The aim of this unit is to enable learners to explore how to empower individuals using health and social care services in order to maximise their independence.

UNIT ABSTRACT

It is essential for all health and social care professionals to understand that the service they deliver enables individuals to participate in the decisions that are made about their lives.

First, learners will explore how legislation and the sector skills standards regarding
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