Health and Social Care - Dementia

1199 WordsDec 9, 20115 Pages
KAREN CHAPMAN THE ROLE OF THE HEALTH AND SOCIAL WORKER (UNIT 4222-206) UNDERSTAND WORKING RELATIONSHIPS IN HEALTH AND SOCIAL CARE OUTCOME 1 1. Explain how a working relationship is different from a personal relationship A working relationship is where you are placed with other people and work as part of team where each individual is working following professional codes of conduct, towards the achievement of shared aims and objectives. By working to a set of rules and procedures for which you’re paid, you are accountable and responsible for any mistakes and errors you make. Time limits and boundaries apply and you do not necessarily have to like the people you work with but need to keep personal opinions and feelings to…show more content…
By working within the policy guidelines and following the laid down procedures you know that you are carrying out your job in the right way, thus ensuring there is no discrimination within the workplace, bullying is dealt with effectively, confidentiality is respected and shared on a need to know basis, information is handled to ensure compliance with the law, staff are to be given professional support and supervision and practice and the environmental impact of activity is looked at. If circumstances or situations arise which you are unsure about how to deal with, you should refer to your policies and procedures for guidance or refer to your line manager for further advice. BE ABLE TO WORK IN PARTNERSHIP WITH OTHERS OUTCOME 3 1. Explain why it is important to work in partnership with others When working with a service user you adopt an holistic approach to their care. This involves caring for the person as a whole and also involves you coming into contact with various other people involved in the person’s life. This can include other carers, doctors, social workers, their friends and family and it is very important to work together, as a team in partnership which has basic ground rules including agreements on: purpose/objectives, communication, roles and responsibilities, decision making, resolving conflicts and sharing information to enable you to reach a common goal and provide the best care and
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