Healthcare Administration Office Skills

The field of healthcare administration is a vastly diverse field. The ranges in roles vary from medical receptionist, coordinators, and clinical professionals to administrators. Even with in the administrator role there is a range of specialty positions, however there are some base line qualifications which individuals must have before they may be able to move into a specialty administrator role. The minimum qualifications for a healthcare/hospital administrators are 5-7 years of similar executive-level management experience in an academic health setting, preferably in a department of similar size and scope; must have extensive experience in medical center finances, budget preparation and control, personnel management and information systems;

“He who has health has hope. And he who has hope, has everything.”- Benjamin Franklin. The decision to pursue a lifetime of service within the Healthcare industry was quite easy for me. After witnessing the importance of having exceptional health care first hand, I want to do everything I can to assist others by ensuring that healthcare policies and procedures are followed properly. Without proper health care, a person can feel lost and hopeless. I believe that an Administrative Fellowship at Massachusetts General Hospital will enable me with the necessary tools to plan, direct, communicate, and govern effectively in a health care facility.

Health care administration is a professional challenging environment with some of the most critical issues and problems in our society. Health care administration combines my knowledge and experience in business and health care. My accomplishments are a result of my ability to assess situations, generate a plan of action, and work the plan. Following is my plan of action for my career in health care:

As a health care administrator/manager it will be imperative for you to work with the

Health care administrators play a critical role in demanding medical field. There are many challenges and benefits within the administrator role. A great health care administrator can transform the healthcare organization. Within this in mind, Dionne Epstein agreed to conduct in-person interview to discuss her insight regarding the healthcare industry. Ms. Epstein has a unique background experience in healthcare and administrative services for over ten years. She even worked at Charity Hospital during and post-Katrina here in New Orleans, Louisiana. Ms. Epstein was a perfect candidate to discuss about the healthcare industry because of her educational background and experience.

The purpose of this report is to provide a concise review of Medical and Health Services Manager career, also know and further referred as Health Services Administrator (HSA) and is intended to spotlight the career benefits and challenges as well as individual qualities of the future HSA candidate. HSA professionals are responsible for management, planning, directing, and coordination medical and health services and supervise the facilit’s compliance with the latest healthcare laws,

The organization depends on the Hospital Administrator to keep interaction with the community and relay solutions to any problems that may arise (Wolfe, 2013). The service of program development also impacts the hospital either positively or negatively. The organization depends on the administrator to keep ahead of development and always think outside the box for new innovative ideas from medical treatments all the way to managerial structure to improve the performance of the organization as a whole. Finally, the organization is dependent on all of its employees to function and is very dependent on the administrator not only to hire the best employees, but also retain the employees, and evaluate the employees as necessary to keep them functioning at their highest capacity (Wolfe, 2013).

Karan opinionated that knowledge content alone is not enough for health administrators and communication skills, soft skills and people skills are a necessity. She discussed on how health administrators are expected to work on many Human resources aspects such as employee’s demands, employee - employer conflicts, swift action in meeting their needs and keeping organization needs intact. She said that the most important of communication skills is dealing with patients while getting the news across without hurting their emotion.

Health care administrators have wide-ranging influence within the world of medicine. The leadership that these professionals provide sets the future course not only for the facilities they manage but also for the health care system as a whole.

According to McConell (2012), the difference in a leader and a follower determines the success of a person regarding leadership. This chapter helps explain the content of qualities and proficiency for healthcare managers to be effective. Once again, effective management skills or certain qualifications enhance a healthcare organization environment. Healthcare managers and supervisors must have the capacity to handle challenges while the organization objectives and regulations may change over a period of time. Effective healthcare management governs the success of a healthcare organization. There are many different skill sets and leadership styles to be effective as a manager. People are interested in knowing what strategies are effective

Health care administration is a very important and crucial role in today’s healthcare system. With an ever-changing national health care system, the role of a Health care Administrator or Healthcare Executive more than ever is needed. Healthcare facilities, organizations, and or offices rely on health care administrators to plan, direct and coordinate all medical health services (United States Department of Labor , 2014). Some areas where one might find administrators are managing entire medical facilities, specialized clinical departments, or a medical practice for a group of physicians (United States Department of Labor , 2014). The need for high-quality health care administers is more now than ever with the fast-changing health care laws.

The Towson University Health Care Management Program curriculum and internship program has provided us with the necessary tools and sources to achieve the Knowledge, Skills, and Attitudes (KSA’s) listed in the Core Competencies. Even though we have been guided in the right direction, I find that I am not fully aligned or parallel with all the given

Healthcare management is a great, complex, and dynamic field. Like any business, healthcare requires exceptional administration to keeps its operations effective and smooth. Notably, the healthcare field is constantly growing, calling for the expertise of skilled administrators with the capacity to manage hospitals. Since my childhood, I have enjoyed solving problems, helping people, caring about the community and individuals, and having an excellent compensation and growth opportunities.

But to my disbelief during my public health research projects the results were contradictory. Most of the patients we surveyed were not satisfied with the medical/dental services and the reason for that dissatisfaction was not quality of clinical services it was administrative work and the increased cost of the medical/dental services. It became a dinner topic for my brother and me who being a doctor shared the same concerns. We attended conferences, seminars holistically researched on the topic of improving quality of healthcare and every time the answer came out to be effective administration skills, effective use of information technology. This answer laid the seeds of healthcare administration as a career for me. I joined a premier healthcare institution as an administration intern and with my hard work secured a position as business analyst with them.

People see hospitals as a place where one goes for healing and medical care, but hospitals are businesses that healthcare administrators have the responsibility of maintaining. Healthcare administrators’ responsibilities include many aspects related to patient care. Some of those aspects are social and public policy and the technical management of healthcare delivery in hospitals. Unfortunately, healthcare administrators are faced with many challenges as well. One of the growing challenges that healthcare administrators are facing is the shortage of healthcare professionals.