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Healthcare Organizational Culture

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Organizational Culture is one of the main areas of management and organization studies and practice. Culture within an organization is playing a significant role in whether or not the organization has a healthful work environment. Better understanding of that culture of organization leads to a successfully implementation a variety of improvement strategies that aligned with the environmental needs. Therefore, this paper discusses the relevance and importance of OC for the quality of care, particularly in health services research, defines the OC conceptually and operationally, provides personal recommendations about how the OC should be defined and measured, as well as delivers other personal recommendations for further health services research.
Relevance and Importance of the OC for a Quality of Care …show more content…

Improving the quality of care is becoming the main goal of all healthcare systems worldwide. The phenomenon of quality of care is complex and sensitive, for example, to economic resources, cultural values, health providers’ status and norms, and clients’ expectations (Montgomery, Todorova, Baban, & Panagopoulou, 2013). Organizational Culture (OC) thereby is relevant to the quality of care and important to be considered by the management of healthcare organizations. Health services researchers have studied the link between various dimensions of performance in healthcare systems and organizational culture. According to Kohn, Corrigan, & Donaldson (1999), the Institute of Medicine (IOM) has highlighted the relationship between quality of care and organizational culture. In response to that Institute of Medicine’s report, Bellot (2011) stated that Gershon and colleagues (2004) found that supported culture has a pivotal impact on decreasing the rates of medical

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