Healthspring Insurance: A Case Study

Decent Essays

On this date worker received a message from Misty Jenkins, social worker for HealthSprings Insurance. She stated Mr. Duncan was not doing well and someone needed to do a safety check on him. Worker returned Ms. Jenkins call, learned Mr. Duncan went to the ER on Friday 2/12/16, and was diagnosed with a UTI. HIs doctor Dr. Brassfield refused to admit Mr. Duncan to the hospital and sent him back to Laurel Gardens (Mr. Duncan was discharged from the hospital on 2/9/16 and returned three days later with a UTI.) Ms. Jenkins believes Mr. Duncan's discharge to Laurel Gardens was a bad discharge from the hospital. Worker explained to Ms. Jenkins that Dr. Brassfield refused to state Mr. Duncan was mentally or physically unable to care for himself. Therefore,

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