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Heart Failure Patient Case Study

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Evaluation Evaluation is the final and often the most critical step in evidence based research and practice. Evaluation of evidence based practice follows a pathway beginning with the selection of the area for improvement, synthesizing the research into a process improvement activity and evaluating both the implementation of the process improvement as well and the outcomes of the intervention (Titler, 2008). To measure the results of process change in the management of heart failure patients a retrospective analysis will be conducted comparing the readmission rates of a pilot and control population over a 6-month period. The pilot population will be evaluated with the LACE index readmission risk assessment upon admission and subsequently receive the recommended interventions based on the risk stratification. In comparison, the control group will receive the current process of telephonic contact only. The pilot group will include patients over the age of 18 residing in zip-codes 45402 and 45403, …show more content…

The Utilization Management and Care Coordination teams will be trained in small group sessions using oral presentations supplemented with handouts. The training will include demonstration of how to complete the LACE index and apply the risk stratification through the use of a patient case file review. The case file demonstration assists in establishing inter-rater reliability needs for consistent application of medical management decision making (McQuillan, 2001). Upon the completion of training the teams will be asked to complete a short training survey to assist in the measurement of change in behaviors associated with the training (APPENDIX G). The survey will ask the team to rate the effectiveness of the training based on a five point Likert scale rating from strongly agree to strongly disagree. The questions will

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