Heather Rowley Thesis Statement

Aon Hewitt (2012) indicates that the business success is critical regarding company’s performance on employee engagement. Engaged employees have a clear understanding of their roles in business strategy and deliver greater performance; they get more involved as well as having a strong connection and commitment to the company and strive to go above and beyond in their jobs (Aon Hewitt, 2012). Aon Hewitt (2012) also mentions that engagement is about measuring the state of emotional and intellectual involvement or commitment of the workforce. It goes beyond satisfaction (“how much I like things here”) and commitment (“how much I want to be here”) to engagement (“how much I want to, and actually do, improve the business results”) (Forde, 2014).

To what extent is there employee engagement in your organisation, or an organisation of your choice?

In psychology, ownership is the feeling that something is yours. People can feel ownership about a variety of things, material and immaterial in nature. Is there a way organizations can benefit from higher employee engagement, increased financial performance and lower turnover, simply by increasing feelings of ownership? In mid 1970s, the USA carried out the Employee Stock Ownership Plans. The thought behind this project was that if employees held some shares of the company, it would enhance their sense of responsibility toward the enterprise and activate their positive attitude toward the work. Interestingly, researchers found that there were no significant differences in organizational performance between an enterprise which adopted

Employee Engagement is a measurable degree of an employee's positive or negative emotional attachment to their job, colleagues and organisation which profoundly influences their willingness to learn and perform at work. Thus engagement is distinctively different from employee satisfaction, motivation and organisational culture.

Engagement is a sign of satisfaction and loyalty to the firm which can be incurred by increasing job resources

Employee engagement, which reflects the emotional commitment an employee has to an organization is not just an organizational nicety but a business necessity due to direct ties to a number of performance outcomes, such as profitability,

Robinson D, Perryman S & Hayday S. (2004). The drivers of employee engagement. Institute for

The benefits of employee engagement which might accrue to the employees and to the employer.

1.3 Compare and contrast employee engagement with other related concepts; ‘flow’, organisational commitment, job involvement and job satisfaction.

Employee engagement is a concept whereby an employee feels an emotional attachment to their employers and the goals and values the employer holds. There doesn’t appear to be a definitive description of employee engagement, but most agree that the emotional attachment is a key element to being an engaged employee. “The term employee engagement has gained considerable popularity in the past 20 years yet it remains inconsistently defined and conceptualized”, Shuck B & Wollard K (2010) - Human Resource Development Review. This emotional attachment could be described as a passion for the organisation and their part in it and a feeling that they can make a difference.

Donaldson (1989, cited in Secchi, 2007:359) found that general ethics, when manager have great idea find out invisible profits and unlimited resource. Because without concentrating on the practical managerial approach, a few of negative consequences happen like protests, boycotts, and strikes. The third theory is which elements will affect employee 's commitment. Towers Perrin (2009) figured out that community advancement is the third most significant driver of employee engagement.

The challenge presented by the literature is the lack of a universal definition of employee engagement. Most managers acknowledge the fact that employee

An organization’s capacity to manage employee engagement is closely related to its ability to achieve high performance levels and superior business results. Some of the advantages of Engaged employees are • • • • Engaged employees will stay with the company, be an advocate of the company and its products and services, and contribute to bottom line business success. They will normally perform better and are more motivated. There is a significant link between employee engagement and profitability. They form an emotional connection with the company. This impacts their attitude towards the company’s clients, and thereby improves customer satisfaction and service levels • • • • • • It builds passion, commitment and alignment with the organization’s strategies and goals Increases employees’ trust in the organization Creates a sense of loyalty in a competitive environment Provides a high-energy working environment Boosts business growth Makes the employees effective brand ambassadors for the company

The monkeys at the top look down and see a tree full of smiling faces. The monkeys on the bottom look up and see nothing but assholes. The unknown author of this metaphor provides a descriptive analogy on the view of the executives who are at the top of the organizational chart which is completely opposite of the view that everyone else in the company sees. These different perspectives are just one of the reasons why employee engagement continues to be an important topic of research among consultants and company leaders. Engaged employees are defined as being committed to their organizations’ goals and values, motivated to contribute to organizational success, while enhancing their own sense of well-being. Even though engagement is a personal feeling, it still requires a combination of effort between the employee and the leaders of the organization. The bottom line is that organizations need highly engaged employees working in their companies because at the end of the day every employee’s productivity is affecting the bottom line of the company.

Employee engagement and commitment we learned is a common theme that encompasses employee satisfaction and pride in their employer. When an employee becomes dissatisfied in their position, we know this has a direct impact on company turn over. What is