Heriberto Case Study

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For the past two years Heriberto has been working in a call center for a third party vendor who works with AT&T. In his two years he earned the right to move up to a lead position and assistant with supervisor calls. He and his wife recently moved to Hillsboro to be closer to family. When asked what type of position he is looking for he said something in a call center with a company he can build his career. Heriberto is bilingual, enjoys problem solving, communicating with customers, and working with a team.
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