Hi Colin: Case Study

I presented Esteban’s case during case consultation because I noticed that I had countertransference when doing his intake. My expectation when presenting this case was to receive feedback that would help me to provide effective treatment to Esteban without my countertransference affecting his treatment. This section of the paper will talk about the feedback I received about my countertransference and how to support Esteban.

Companies can get multiple locations serviced and communicate to each of the locations as if they were all located in the same building; with only an extension number. Digital music can be uploaded to a server and replayed for calls that are on hold. Eventually each employee will be able to use their PDA cell phone for both business and personal calls. The phone will connect to the Wi-Fi network in the building and all calls will be forwarded to the IP address of that phone. “More than half of network managers from organizations with 500 or more employees plan to implement VoIP products or services during the next year.” (VoIPWatch.com) Businesses have some great opportunities to gain from switching to VoIP and should start to look and determine whether it is right for them.

The purpose of confidentiality and security when on the phone to callers is so that no one irrelevant to the business gets that information. For example maybe when on the phone to a candidate and asking for personal details about their current phone number for example, if someone who wasn’t working in the business was in the room you wouldn’t repeat the number back to them as the person who isn’t relevant could then have that information to use.

Any employee who will be using the telephone must be able to conduct themselves in a professional, courteous manner. Be sure to take messages correctly. Please insure that you have only the necessary information and that the message is legible.

There are different types of telephone systems, the range can be from simple hand held domestic telephones to switch board telephone network systems used in business organisations. The features varies from the type of telephone systems its you are using and the different types of the hand set features they have. For example the “ Call Waiting” feature is for if you are talking on the phone and some one calls you and you can put the first caller on hold and talk to the second, and switch between the two callers. You can have "Call Forward", so that if you needed to forward the call to a different person with a different hand set you can forward this call in this way. Finally there is the "Call Answer" feature which means that if you are on the phone or not at home then the telephone system will answer your phone call and take a message and play it back for you.

As with any employer policy, a phone use policy should be reasonable, should strike a balance

Name : JAMES STERNIERI (PRIMARY) Email Address : Alternate Email Address : Phone Number : Not Available

7/13 Worker went to the home of Crystal Sebastian. Worker knocked on the door and Crystal greeted the worker and invited the worker in. Crystal had a quarter sized hicky on the left side of her neck. As the worker and Crystal walk into the apartment Crystal shows the worker Josilynn's hover board for her birthday. The apartment was unorganized and messy. Worker and Crystal sat down in the living room to discuss court, ACR and Services. Crystal is working for the news paper route currently and seeking employment. Worker spoke about visitation and gave Crystal the 502 forms to fill out. Crystal spoke about visitation supervised and unsupervised. Worker stated that the worker did not have the man power, but it was an option to look into.

We can use that service to deliver mails betweeen offices. We can also use services of individuals if they are travelling between offices. Also if we are working in a headoffice and it has several buildings then we can also use the internal service that deliver or trasnport between different buildings.

The overall finding was based on fact finding on the account since recording is not available. The customer has an existing number 7864016020 that needs to be activated or provisioned. Based on the CAE’s documentation the customer asked for the phone service to be added and he offered TP Premier and provided a new phone

Roma and Clint Underhill had both had a long day. They were the owners of a successful real estate

Since we do not currently have funding to purchase phones, Mr. Peterson if you want to take advantage of your newly installed phone line, please feel free to secure one on your own - any type of phone can be used. The device in room 204 is causing operational issues as well, Mr. Thomas if you have an extra phone laying around, you can make the switch too.

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Did you recently get relocated to a new state? And, did you have to follow the painful procedure of switching to a new number, letting everyone know you are using a different number and yet feel fidgety that your old number might be getting missed call alerts and important messages? With the recent TRAI directive to the Telecom companies to implement full MNP by April 2014, this could be one lesser thing on your plate for your future relocations.