Hi-Ho Yo-Yo, Inc

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Running Head: HI-HO YO-YO INC.

Case Study: Hi-Ho Yo-Yo, Inc.

First Come First Serve (FCFS): This is a service policy that is based on attaining the customers or clients, in order to their arrival or request. It means that, the one who comes earlier would be given priority in the sequence of their arrival. FCFS discipline of service delivery does not take any other parameter into consideration like quantity, monetary value of the order, etc. If we select this method of delivery to our clients, we are bound to release the order in the sequence of date (Greasley, 2008).
Shortest Processing Time (SPT): This process of scheduling is used for completion of work within the due date. This method emphasizes on processing with the job
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We should adopt the policy of Backward Scheduling, while using this method, because the due date is given in this case and we are supposed to plan our work schedule, such that we can meet the commitments of due date.
Critical Ratio Method: As we know that Critical Ratio method prioritize the work as per their significance, and take into consideration two critical factors, one when the work is required to be completed to meet the deadline and the second factor is how much time is required to complete the work. The use of this method for meeting the due date would lower the average work flow time, compared to First Come and First Serve method and Due Date method, but higher when compared to Shortest Processing Time. The average tardiness is lower than FMFS method and SPT method but higher than Due Date method.
After the analysis of all the four methods and evaluating their pros and cons of using them, we can find out that it would be wise to use Shortest Processing Time method. When we compare this method to other three methods, for meeting the commitments of our clients regarding due date, we can easily observe that this method is best suitable in present context. We have to deliver the order of our clients within a relatively short span of time with respect to the flow of work. As this method has the lowest average work flow time, although it has a bit higher average

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