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Hlsc110 - Assessment

Good Essays

Video Vignette: “The Paramedic”

What can I take away from the experience of observing this video that will help me build knowledge and Self-Awareness in Therapeutic Communication?

In observing James (the paramedic) carry out a first aid attendance to a patient, Sally, who is 28-weeks pregnant, I was able to identify a range of Therapeutic Communication techniques and have gained to appreciate the significance of Self-Awareness and what it means to be patient-centred.

Communicating therapeutically typically uses a combination of techniques such as empathy, touch, active listening, clarifying and open-ended questioning as noted by Day, J., Levett-Jones, T., & Kenny, R. (2015). Ultimately, it aims to create a space in which the …show more content…

A tangible example would be to recognise and practice the kind of activities that promote our own health and wellbeing so as to minimise the effect of workplace stressors. Chang, E., et al. (2006) concurs that workplace stress is a challenge for the nursing profession, and stress has a detrimental effect on our job satisfaction, mental and physical well-being.

In summary, the experience of observing and reflecting on this video vignette, elevated my understanding of the range of techniques that enhances communication therapeutically, such as active listening, empathy, developing rapport and the use of non-threatening body language and tone of voice to alleviate patient anxiety and illicit patient cooperation. Moreover, the act of reflective contemplation gave me an understanding of what it means to be self-aware - to be able to recognise and arrest idiosyncrasies such as personal moral values and cultural beliefs so as to promote a healthcare environment that is patient-centred. As general workplace and healthcare resource pressures increases, it becomes even more relevant for healthcare practitioners and future clinicians to be versed in such techniques, so that despite the pressure, they are better able to manage their emotional and physical

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