preview

Hoggan Chapter 10

Decent Essays

Hoggan’s chapter 10, Finding the Right Thing to Do: A User’s Guide to Public Relations Success, state that the context in which a conversation is presented is important for effective communication. In a fast-paced world since “people use “frames,” mental shortcuts to form opinions” (p. 113). So, it is important to understand the how, who, and how the message aligns with a person’s bias, is equally as important to what is said (Hoggan, 2009). Moreover, to maintain control of an undesirable situation it’s important to be proactive and define your story now, so your prepared to respond by connecting your interests to the audiences (Hoggan, 2009). Hoggan suggest there are four communications strategies to avoid (1) confronting with contrarian

Get Access