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Home Depot Case Analysis

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INTRODUCTION
Home Depot enjoyed high growth of revenues and profits in the period 1978-2003. From 7 mio USD of revenues in 1979 to 64,8 bn in 2003. Revenue growth was generated mainly due to external growth coming from mergers and acquisitions. Home Depot has four product categories: Building and Remodeling, Home Décor and Organizing, Outdoor Living and Tool and Hardware. Company went through some structural changes when in 2000 first non funder Bob Nerdelli became the CEO of the company. Nerdelli previously worked for 27 years at General Electric and was known to be detailed oriented leader concerned with industrial cycles and archiving operational efficiency. After Nerdelli become CEO of Home Depot the company introduced several …show more content…

Home Depot effort of complete customer satisfaction has led the company to improve customers’ service; however, Lowe did the same and therefore I would say that was rather a necessity than gaining a competitive advantage.
Identification of Issues
In the past Home Depot did an outstanding job in achieving a good "fit" between their strategy and structure. This is apparent by viewing the amount of market share that they have maintained and the extremely high sales they reported annually. However, nowadays Home Depot is facing a serious threat from Lowe. They have to implement new strategies in order to sustainably protect their dominant market position. The implementation of these changes is also a big issue in the case because analysts argued that the changes did not provide a stable environment for the company. The main problem here is that Nardelli is too focused on improving operational efficiency and manufacturing effectiveness that he neglects the importance of retail enhancements. Low stock price is always an issue in strategic management because at the end of the day managers’ job is to maximize the firms’ value or maximizes stakeholders’ value. However, in order to do that manager has to properly conduct a business strategy and most importantly he has to implement it. If I can summarize the issues: lack of focus on retail, lack of long term strategy, poor marketing, bad company performance relative to its competitors

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