Home Depot Case Study

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CSR Case Study: The Home Depot Giving back to communities Prepared for: Interdepartmental Working Group on Corporate Social Responsibility (CSR) Corporate Social Responsibility: Lessons Learned Final Home Depot Case Study 1 Corporate Overview Home Depot was founded in 1978, and has grown to become the world’s largest home improvement retailer and the second largest retail chain in the USA with total sales of $53.6 billion in 2001. The company employs a workforce of more than 250 000 “associates” in 1436 retail locations of which there are 18 000 associates and 83 locations in Canada. It plans to open 600 new stores in the next three years. Home Depot also operates in Mexico. Home Depot specializes in building materials,…show more content…
Most of these deal with environmental aspects of products such as energy-efficiency, recycled content and environmentally harmful substances. More recently, due to a number of well publicized boycotts of brand name products allegedly made in sweatshops with poor working conditions and rampant abuse of workers rights, attention has turned to social issues as well. This has accompanied a shift in global manufacturing to countries in the developing world where laws governing workers rights and working conditions are either absent or poorly enforced. Retailers are thus coming under pressure from numerous groups to screen their suppliers for human rights and labour practices. These groups include non-governmental and church-based organizations, socially responsible investors and consumers themselves. Retailers can risk losing market share or access to capital for failing to ensure their vendors operate factories with adequate labour and human rights standards. A number of consumer non-profit organizations have sprung up to advise consumers in these matters. One such organization is Co-Op America which offers and online information service called Responsible Shopper, which advises consumers of environmental social issues associated with a broad range of products and industries. Recently, Wal-Mart was dropped from the Domini 400 Social Index, a leading corporate social investment fund, for failing to adequately address labour issues in its supply chain.

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