Home Depot Case Study

Home Depot is a for profit organization that is a family owned organization that was started with the beliefs that all their products should be natural and non-toxic to the user and the environment. It was started by an individual with an idea to be different from the rest. It

Values The visual representations of their mission and vision are utilized to instill core values and principles for their associates, define the scope and purpose of the organization, and reiterate and support their competitive position as the world’s leading home improvement retailer. The Home Depot accredits its success to their values. They believe that treating people well, encouraging risks, recognizing and awarding performance, and developing and leading people are the factors. In order to remain successful they maintain an environment of mutual respect, and have a zero tolerance policy for discrimination and harassment.

I. Executive Summary Lowe’s Company has been in business for over 60 years. The company is the second largest home improvement retailer in the world and employs more than 215,000 employees. The company’s home base is Mooresville, North Carolina. Standard & Poor ranks Lowe’s as #48 .

Home Depot Executive Summary Home Depot is the fastest growing retailer in the U.S. by some accounts. It has a fascinating history of innovation and entrepreneurship. The company had some difficulties in the mid-2000s that some attribute to cultural clashes. However, during this period the company was able to take full advantage of the housing boom. Yet when the bubble burst, Home Depot was forced to claim substantial losses. Despite these loses Home Depot has weathered the storm fairly well and is in prime position to take advantage of an economic recovery; if it ever comes.

A strong ecological awareness may be an opportunity for The Home Depot since the company can offer retail space for ecologically friendly products to meet consumer demands/needs. This would also be an incentive for suppliers to be innovative and improve their products, so they are more ecologically

Strengths- High Quality Service Home Depot strives to provide the highest quality service to its customers. Home Depot achieves this by hiring professionals such as, carpenters, plumbers, and paint specialists. These experts are invaluable resources for less knowledgeable customers looking for a certain product or working on a new project. The Home Depot staff can help customers pick out larger and more difficult items such as showers, vinyl siding, carpet, appliances, and plumbing. After the purchase, Home Depot will have the items delivered and installed in the customer’s home. Home Depot’s focus on “product authority” is one of the main and drivers for the company’s high quality service.

If we look at Home Depot's business segments and the statistics on new home sales, we can see where the challenge is. According to the Commerce Department, sales of new homes grew by 6.6% in the month, setting the annual pace for 2010 to 307,000 total units sold. Although, there was an increase in September, this annual pace is the worst on new home sales since 1963, even when mortgage rates are at an all time low. This signifies why there would be disappointment from Home Depot. It is quite obvious that they will continue to struggle, at least through the 4th quarter of this year due to an industry dependent upon a strong real estate market.

One of the philanthropic action of Home Depot is, they support the communities that suffered from the natural

[pic] THE HOME DEPOT Case Notes Template I. Current Situation Comments | | |A. Current Performance | | Mission, Objectives, |Mission and Objective: The Home Depot is in the home improvement business and our goal is to provide the highest level of |

Thank you for calling me over this weekend in response to my complaint with your organization. In following up, I am memorializing the content of our conversation as I understand the facts:

The decisions made by operations managers are generally shaped by where the product is with respect to its

In the stakeholder model, the shareholders are the people that legally own a share of stock of The Home Depot Inc. The Home Depot first became public in 1981 through the National Association of Securities Dealers Automated Quotations (NASDAQ) and 3 years later, in 1984, they moved to the New York Stock Exchange (“Our History”). In general, The Home Depot’s stock price increased during the year 2014 (see fig.1). The closing stock price in January 2014 was $76.85 and by the end of December the stock price increased to $104.97(“Historical Lookup”). This is approximately a 36% increase from the beginning to the end of 2014. Lowe’s, another home improvement retailer, is one of The Home Depot’s biggest competitor. Though The Home Depot’s stock price

I decided to do my research at Lowe’s Home and Improvement. Lowe’s Home and Improvement is a hardware store that sales everything from your basic household appliances to minor cleaning supplies. Lowe’s believes that in order to maintain great customer service they feel that they must follow these simple rules: Provide customers with environmentally-responsible products, packaging and services at everyday low prices, educate and engage employees, customers and others on the importance of conserving resources, reducing waste and recycling, review and communicate progress made toward achieving established goals and objectives, and to engage on public policy issues related to sustainability. In this report I will discuss how I observed two

Home Depot was utilizing a more established variant of Symantec's hostile to infection programming on its POS gadgets, , citing anonymous previous supervisors. Those supervisors likewise assert that while Home Depot had obtained programming intended to scramble Visa information when it was consistently sent from POS gadgets to focal servers, it had yet to execute the product. What's more the directors assert that the organization's innovation administrators were underfunding the home change and development retailer's data security project, prompting higher-than-normal levels of security staff turnover. Full points of interest of the rupture aren't yet known, including what number of the retailer's 2,155 stores in the United States and Canada may have been influenced, and what number of clients had card information uncovered. The break seems to have started in April and wasn't caught by Home Depot until Sept. 2, after it got warnings of strange

A strong foundation for success and growth was already in place in Home Depot under Marcus leadership. The company demonstrated a very strong culture, built on entrepreneurialism and customer service. Abundant promotion opportunities were created due to rapid growth attracting carpenters, plumbers and other building professionals as salespeople. Most of the non-entry-level jobs were filled internally, and from the 400 department heads, just a dozen came from outside the company. Additionally, employee stock