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Home Depot's Six Sigma Factors

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Home depot the perennial home improvement giant occupies three top 5 categories in the retail business. Home depot is the number 1 home improvement retailer and the 4th largest retailer in the U.S. they also are considered the 5th largest retailer in the world (Home Depot, 2015). To view the magnitude of Home Depot’s presence they are considered the “The Company is already the largest home improvement retailer in Mexico, in addition to the U.S. The Home Depot entered Canada in 1994 and Mexico in 2001 through a combination of acquisitions and organic growth” (Home Depot, 2015). Their approach to marketing is through market dominance where competitive pricing is their motto. They will match or beat price through their pro desk who sends in building …show more content…

To perform at the top of the market it is necessary to apply methods that improve performance as well as the quality of the products and services that are supplied to the purchasing public. Another aspect to Home Depot’s success is their ability to apply “growth through focus” concepts to their expansion process (Parnell, 2014). The employees at Home depot are multifunctional and can work in multiple departments where they believe that doing more with less is …show more content…

In the Lowes strategy over view written by “Amy Ostler” the primary objective for them is to “never stop improving” and the emphasis is that the company wants to compete by “creating a more differentiated brand experience” for their customers so that their difference can set them apart from the completion (Lowes, 2015). Another aspect of their approach is that their store is better displayed and laid out than the Home Depot look of a building supply retailer. Additionally, Lowes strives to have a more meaningful relationship with their customers so that they can create greater customer loyalty. Internally, the stores also look very differently, where Home Depot has large shelving units that need fork lifts to access much of their products looking like a professional supply house. Whereas Lowes on the other hand utilize more customer accessible products that are displayed like a boutique and is more customer friendly (Fernando, 2015). One of the other aspects of Lowes is their marketing approach that focuses on their Lowes deals flyer that also present’s home improvement ideas that are presented more appealing to the home owner. Where the Home Depot flyer is focused more on construction and the home builder. In conclusion despite their similarity and like customers the businesses look and feel very different to the

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