Hospital Administration Advantages And Disadvantages

1. The organizational behavior problems in this case are lack of leadership, lack of good communication and lack of resources. The hospital has poor leadership. The leaders have not put in place certain safe guards to deliver quality health care to their patients. First, patients are admitted on the spot without the consideration of other health care options. This also poses another issue of patient autonomy. Patients have the right to choose treatment options. Secondly, leadership has not ensured resources such as bilingual staff or other language interpreting services are in place for non-English speaking patients. This creates a communication barrier, which the hospital runs the risk of patients not fully understand information relayed to them. As a result, patients cannot make informed decisions. Understanding a consent form should not be the only documentation required to perform a medical procedure. The hospital leaders should use other forms such as published brochures to explain diagnosis, procedures, and patient rights and patient advocates before having patient sign consent forms.

In order to eliminate the inefficiencies witnessed in many public and private hospitals that serve a number of patients, an integrated approach to handling the daily workload is necessary. There is need for all departments within the hospital to work closely together in ensuring more effective and efficient service deliveries. In this paper, a planned change is going to be carried out involving designing a new system that incorporates all the departments within the hospital. This includes the surgery department, pediatrics department, dentistry department, nursing department, pharmacy departments, laboratory and testing department, X-ray and Physiotherapy departments, Equipment maintenance and Engineering department, Information Technology

Moreover, the office visit length will be shortened due to the high demand of customers making it harder to provide good quality of care to patients as well . On the other hand, from the physician point of view it is predictable that doctors will change practice patterns from private offices to hospital services because the facilities pay salaries with less expectations in the number of patients seen per day. Furthermore, due to the elevated number of patients, time left for clinical documentation and record keeping will be nulle.

There are many components to a hospital or medical facility. All of them are necessary to have a properly functioning environment. The emergency department of a hospital is a fast paced world. You have to be constantly on your toes and prepared for whatever may come through the doors. There are many people that work in an emergency room to make it run smoothly. Techs, nurses, CNA’s, LVN’s, and doctors all work side by side to help those who are critically injured. Without all these people it would be complete chaos.

If it is due to the lack of beds for the increasing amount of people coming into the Emergency Room then I would seek to expand the Emergency Room department and add the amount of beds that are allowed by the state and government. The staffing will have to be a top priority and make sure that we have enough staff to cover and have the backup staff to cover people when they are calling in sick. I would also concentrate on the admissions process of the patients and the triage time and accuracy of these patients. Each step and specific need of the Emergency Room patient intake and follow up may need a special worker to make sure that their stay at the Emergency Room is fast and efficient. This would start with the first people to see you, which is triage. The nurses must have a special room to take down the information and why the patients are at the Emergency Room. These nurses also need to see how critical the visit is to the Emergency Room and address them accordingly. For example if you have someone with a broken arm you want to get their vitals and into the exam room as fast as possible. If you have a patient who is coming in for a headache and is just seeking some medication then they would not be as critical as the person who has a severe cut, heart attack, broken limb, etc. Then you have the Registration personnel come and take care of the necessary paperwork and see if someone else is able to do it for the

Every patients main concern when going to a hospital is to get a surgery to fix a problem that they have, or to receive prescriptions for illnesses and diseases. But a factor most probably are not worried about when they go to a hospital is how they are being treated. Doctors already have a difficult task to perform, but overcrowding the hospitals will cause them to be busy and possibly conduct their job with out the amount of care that is required. Giving out prescriptions in a hospital could also be effected. Patients vital medicine could be mixed up with someone else’s and cause even more harm.

With so many cases of unfilled position in the hospital patients is not obtaining great services. Patient not receiving proper cares leads to closures, because of prolonged postponements that have led to deaths. Patient complaints at the emergency room have increased in recent years. Numerous patients that were admitted to the hospital’s emergency room are at high risk of dying. Six percent of emergency rooms in the U.S. have closed. These closings took place in the inner-city and low-income areas, but with an emergency room visit increasing by nearly 51%, the overwhelming amount of closures.

I agree that valuing the satisfaction of clients and providing, validating information and care contributes to the positive experience of client within health facilities. Because if there is a limited access of care to clients, especially when they were waiting in an emergency or the surgery ward for a long period of time. They become anxious and frustrated as they are people just like us. on top of that the limited information provided to families and patients causes them to become uncertain about the plan of treatment. therefore, perceive that they have no control within the health facility and feel unvalued.

Accessibility: Ambulatory care facilities are very easy to access and most of their procedures are done on the same day and does not required overnight stay, which is more beneficial to the patients. It is

Effective communication in the healthcare setting improves recovery rates and reduces pain and complication rates. (Wilkinson et al, 2003). Many complaints to the NHS are attributed to poor communication. Effective communication is reliant on the nurse working in partnership with the patient. It is essential that the nurse establishes a rapport and most of this will be achieved through the use of facial expressions. In my practice, it is important that develop a therapeutic relationship with the patients so that they can be able to put their trust in me. The therapeutic relationship is solely to meet the needs of the patient. In this relationship, there is a rapport established from a sense of mutual understanding and trust. To build a good nurse-patient relationship, I would have to show qualities of empathy, caring, sincerity and trustworthiness. During practice, if I am approaching a patient and the patient looks anxious, I should approach with empathy.

The 1st Lesson: Hospital values must be in line with what patients want. The key driver for patient satisfaction is the courtesy, not efficiency of the hospital. Patients judge the service received by courtesy, but employees are managed according to efficiency and safety. Although provide safe care is paramount, the hospitals do not learn any credit for providing safe clinical practice and environmental safety.

The social interaction is an integral part of everyday life of each individual, which is learned from the early childhood and is innate in its nature. It includes the social exchange of information, the ability to communicate, decide, and take responsibility for one’s action. The routine work of healthcare professionals includes the information exchange on an everyday basis. The excellent knowledge of primary disciplines necessary for the practice is crucial for the healthcare professional; however, one can encounter the difficulties without the deeper understanding of ethical principles of communication in the healthcare environment. The book “Health Professional and Patient Interaction”” by R. Purtilo, A. Haddad, and R. Doherty introduces the readers with the basic ethical principles and behaviors in the healthcare setting. The key points that the healthcare professional has to practice to achieve success and harmonic professional relationship with the patient are: respect in all circumstances, the ability to listen, the readiness for challenges, and care with empathy to the patient situation beyond any limits.

Hollan, J. (2010). Communication key to patient satisfaction scores. Hospital Case Management, 18(11), 164-166. Retrieved from http://www.library.ohiou.edu.proxy.library.ohiou.edu/cgi-bin/redir_allcampuses.pl?http://search.ebscohost.com

The problem at Memorial Hospital is the focus on costs instead of health care. When a health care provider does not take the primary business as the core value of the operation and make strategic and tactical decisions based primary on costs, it decreases the consumers’ (patients) satisfaction in long run. As consumers reduce or stop purchasing goods and services from the hospital, hospital may make more cost oriented decisions and falls into a negative cycle. Eventually the hospital may face the fate of loosing business to competitors and the possibility of closing the door.

Modern society has developed formal institutions for patient care. The hospital a major institution offers considerable advantages to both patient and society. Number of health problems requires intensive medical treatment and personal care which normally can’t be available in patients home or in the clinic of a doctor. This is possible only where a large number or professionally and technically skilled people apply their knowledge & skill with the world class expertise advanced sophisticated equipment and appliances. The excellence of hospital services depend on how well the human and material resources are utilized to promote patient care.