Hotel Management

Describe how you think Wernie will (a) make sure that the way he manages the hotel is appropriate to the way it competes for business;

1.)I have been working since I was about 17, and as of now I have held multiple different positions, in various institutions. Each of these positions required a different set of skills and attributes, nevertheless they all required the same dedication and focus. I have always been one to show up and complete with my daily tasks, however there is a specific situation that I recall that required me to step up and do more than I was required to.

| Marriott/Hyatt | Business Management 364 | | | 11/4/2012 | | Marriott has been in the lodging hospitality business for 85 years. (Marriott.com) Marriott’s mission statement helps define the company’s values and goals. The goal of Marriott is to become the number one lodging company in the world. This goal

Consultation Service Description At True Hospitality Solutions, we offer exceptional marketing, operational, financial and hotel management services to create an effective business turnaround for any luxury hotel. We can provide your company with an effective business plan that is customized as per your individual requirements. Our goal is to ensure that your business has a long-term success rate through our quality service and holistic understanding of the hospitality industry. We will always be on hand to help with any business related issues and resolve them efficiently. As a hotel management company, just like you, we understand the importance of exemplary service. This is why our innovative and forward thinking approach to business Five Star Hotels: Five star hotels are often in need of strong consultants who require who guide the hotel in the right direction. This would be necessary in the

HOSPITALITY OPERATION MANAGEMENT Hospitality operation management can be well-defined as one of classification of transmitting the contribution that can be resources, products, services into an necessary output as in goods and better performance of services and healthier utilization of assets by going through some of the management process such as planning, controlling, forming and accomplishing them for a business 's strategy in hospitality.

General Manager Being a Hotel General Manager would be my ideal job in the Lodging Industry. To get the that point of being a General Manager would take years of working in the hotel industry as well as having the proper education to preform the job. My plan of action would be to start out as a check-in agent or a front desk associate at a hotel. This would give me experience in working with guests and with numbers, knowledge every General Manager needs. Working at the front desk initially would give me a good idea what each department in the hotel does, and perhaps I would move on to another job in the hotel just to gain more experience. A good General Manager needs to know how everything in the hotel functions.

Introduction In the previous twenty-five years, hotel industry has been gripped the most essential element that actually has positive effect on the development. In the concept regarding modern high-flying marketing strategies, branding is considered as the most imperative factor as the top-notch industries have realized the worth of it. This is the most developed section of hospitality industry that is basically dependent on the pillar of first-rate services. Like various major industries, the base of hotel industry is about the notion of “demand and supply” and its inevitability. Everybody is quite acquainted with the hotel industry’s theory of demand and supply and that is essentially focused on the idea of a place, where customers come to stay, stopover, eat as well as visit alone or with families or friends or colleagues and others. (Kandampully & Suhartanto, 2000)

Leadership They also believe that engaged colleagues will provide efficient operations of their properties, resulting in improved financial performance for the owners. Sustained adherence to these rules is a fundament for their brand reputation is one of the primary means behind the conclusions of their diverse group of hotel proprietors and

Challenging yet Rewarding World of a Hotel Manager The hotel industry is one of the most important segments of the hospitality in large. Working in hotels allows its employees to have fun, emerge in new cultures on a daily basis and be able to advance further in the career. The lodging industry is one of the most rewarding, yet most challenging fields to work for. Confucius once said “Choose a job you love, and you will never have to work a day in your life”. Some people will choose this career path in need of money, but those who choose it out of passion will understand the power in the saying above. “The lodging industry is a more than $155 billion industry that includes approximately 53,000 properties with almost 5,000,000 guestrooms”

1.Introduction 1.1.Authorisation and purpose This report has been written for Dr Ian Whyte who has instructed to provide knowledge of my previous six months whilst being on placement with Great Southern Rail and to objectively analyse various areas of employment and to contribute to achieving a Bachelor of Business (Hotel Management)

Challenging the assumption According to me the assumption made by the authors is absolutely valid. In the current scenario the guests have become more demanding and brand conscious. I

Among a long stretch of hotels bundled along the Atlantic ocean coast of Belfast, Maine sits a beautiful 78-room hotel on a hill. My first steps on the property were greeted by a spectacular span of the ocean with quiet hills to the left and a gentle sunrise to the right. Fireside Inn’s Platinum Hospitality Award-winning Ocean’s Edge location certainly has a breathtaking view. “The picture-ready view is absolutely priceless,” says Barry Asalone, the general manager and long-time member of the hotel industry. People willingly pay $20 extra to have a room on the 2nd or 3rd floor just to have a slightly better vantage point. This hotel is the smallest hotel Barry has ever managed. It’s been said if you’re willing to you can go as far as you’d like in this industry, and Barry certainly has been willing. Maine was his 25th relocation. And it all started as a clerk at a Marriott hotel in New Jersey.

This extremely important department is one of the first points of contact the guest has with the hotel, and leaves a lasting impression on the mind of the guest about the quality and service provided. It is therefore, crucial for all Front Office personnel to be constantly aware of this fact and realize that, in addition to their routine functions, they are also salesmen for their hotel and the other hotels in the group.

The hotel industry is an expanding business these days. More people like to travel nowadays as they used to in the past. We can see new hotels and motels or any other types of accommodation facilities are opening to attract more business around the world. Big hotel chains are building new hotels even in smaller cities which are favorite among tourists. Once the hotel is completed the main aspect hoteliers look for is their front office area, which is foundation of every hotel. Commonly called the reception desk or reception area, the front office in a hotel is the area responsible in accepting guests, reservations, inquiries, checking in and checking out and responsible for sending invitations to previous guests by gathering information from the systems like their birthdays, anniversary etc. The role of front office is to welcome whoever comes in to check-in or check-out in the hotel. Front offices may have an entry desk staffed with a secretary or administrative worker. This main desk can offer assistance to incoming clients or customers, and can direct queries to correct personnel. Alternatively, all personnel in the department may be trained in customer assistance; since workers in this area of the business may have many duties, training all of them in customer service means that someone will almost always be available to help a client.

CONTENTS 1. INRODUCTION Page No. An Overview Mission of the Project Background Study The Organization Profile Study on Existing System 2. SYSTEM ANALYSIS Study on Proposed System Defining the problem Developing Solution Strategies User Requirement Specification Software Requirement Specification System Specification Application Specification Hardware Specification Software Specification Network Specification Cost Estimation and Scheduling Final N Solutions software development services cover the complete project life cycle, from requirement assessment and task definition, to solution development, to implementation and integration, followed by support and maintenance. The ability to integrate software with existing systems by expanding information systems infrastructure is an important advantage of N Solutions as a turn-key solution provider.