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Hovey & Beard Company Case Essays

Decent Essays

Katelyn O’Connor
Week 3
1. Discuss how the principles of job design and reinforcement theory apply to the performance problems at the Hovey and Beard Company.
Principals of Job design exhibited at the Hovey and Beard Company, a production company who made toys. Toy painters were experiencing the following problems: New painters learned at a slower pace (making the other painters lose money on rewards per piece) the assembly line hooks moved too fast, painters blamed management. Incentive pay wasn’t adequate for workers and it was too hot working so close to the drying ovens. One painter, who worked with the company the longest, was appointed by other painters to address their concerns with the supervisor. Supervisor listened and …show more content…

There are not different views between manager and subordinate. When the answered is “yes” and a subordinates performance needs to improve, three performance problems arise. 1. Resource problem, subordinate does not have enough resource support; he/she may need material, personnel support and cooperation from interdependent work groups. 2. Training problem, the subordinate may not have enough training/skills to adequately perm his/her job. 3. Aptitude problem, supplying subordinate with more resources for job performance, including more training if necessary. Manager can refit subordinate into different position or release employee from company. If the subordinates performance needs improvement and it is not a result of inadequate ability, it will than become a motivation problem. Lack of motivation from subordinate can stem from three different problems. 1. Expectation problems between subordinate and manager, bad communication can lead to different views on job requirements and goals between manager and subordinate. 2. Incentive problems, subordinate does not feel his/her job performance makes a difference, he/she has not been given enough feed back or reinforcements , no reward system either intrinsic or extrinsic from management. 3 Salience problem, a subordinate questioning whether or not rewards/incentives are worth his/her job performance. Manager may

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