How Business Is An Organization

2993 WordsAug 28, 201412 Pages
TASK 1 What is business? “Business is an organization or enterprising entity engaged in commercial, industrial or professional activities. A business can be a for-profit entity, such as a publicly-traded corporation, or a non-profit organization engaged in business activities, such as an agricultural cooperative”. (Tuller, 2008) I have chosen business organisation which will be a shoe shop called “Clare`s shoes”. It is quite large Italian shop with different kinds of shoes based in Gidea Park. It is a partnership. They have in offer a wide range of shoes from sandals to high heels shoes, trainers and boots from the top brands. Also in shop we can find shoes for women’s, men’s and kids style too. It is one of the best known’s shop in Essex area. Unfortunately since few months we can see that customer1s dissatisfaction increased quite rapidly and hence reputation of the shop is getting worst. They complain about lack of shoes and poor range. Also even if shoes are from top brands customers cannot find their sizes and collections are not up to date. Also there is quite big number of complains about customers service which is not friendly and car park is not easy accessible for people. Therefore sale at shop decrease and shop is not making profit as it was predicted. According to lack of customers we can see the low sales number. In that situation it is very important for “Clare`s shoes” to investigate the problem and make a number of changes to improve reputation and sale. 1.1
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