How Does Ncci's Commitment Help Coaching Support Its New Employee Evaluation Program?

1474 WordsJun 15, 20166 Pages
1. How does NCCI’s commitment to coaching support its new employee evaluation program? The human capital of an organization is the only sustainable competitive advantage one holds over their competitors. Leaders of organizations have realized the importance of coaching and how valuable it can be (Frankovelgia, 2010). NCCI’s commitment to coaching helps employees turn feedback into results, and improve employee and supervisor relationships. Coaching is an extension of organizational training which focuses on an individual 's needs and accomplishments, close observation, and impartial performance feedback (“Coaching,” n.d.). Supervisors can gather information through coaching to better understand any performance issue. Supervisors can then help employees identify progress and new skills necessary for promotion or improvement. This is why the Human Resources department committed to overhaul the company’s system for evaluating employees. After seeing the importance of coaching within an organization, they decided to couple this practice with their evaluation process system even though it is not easy to execute since it requires an extensive schedule of meetings throughout the year. Employees are striving for success and they are receiving the feedback they need to become a stronger performer in their job role. Coaching promotes creativity, breakthrough performance and resilience, giving organizations a competitive edge and an effective way to flow and operate within an

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