How Does Store Design Affect Shopper Purchases?

To encourage customers to purchase their products or items and spend more time shopping, retailers utilize numerous strategies. A couple of this technique may be promotions or sales. Another useful tactic to draw customers attention base on the retailers merchandising philosophy. Such strategies are recognizable the minute the customer or potential customer enters the store. Merchandising philosophy may include store design and atmosphere, product layout, price position, the line of trade, location, parking and customer service. It is fundamental for a store to have an eye-catching scheme to attract its customers. Nordstrom, as well as Neiman Marcus, are two gigantic departments stores

When customers walk into the store, they first try to adjust themselves according to the surroundings of the store. It is very important to get the customers attention.By viewing the setup and location of the store in relation to the shopping, Paco

This presentation also aims to assist the various industry players in gaining an understanding of the industry perspective so that they are fully informed of the relevant issues in their consideration of the possible guidelines in shopping mall design.

Everyday thousands of retail stores throughout the United States open up their stores in the morning for the sole purpose of attracting customers and selling them merchandise. For this assignment I decided to do a store analysis of the retail giant Wal-Mart. To begin with I will evaluate the store layout and design. Next I will explain the visual merchandising techniques used that Wal-Mart uses. Finally I will discuss the problems and recommendations that I have for Wal-Mart. Wal-Mart has continually been a leader in the retail industry, and it all starts with the layout of the store.

As per the study by Bitner (1992) in her servicescape model, consumers also respond to store environment cognitively. According to Bitner (1992) servicescape model, consumers are affected cognitively and emotionally by the store environment.

Retailers should spend a great deal of time and money on store environments to create images that offer them a competitive advantage in a crowded marketplace (Joyce & Lambert, 1996 , pp.24-33). Thus, store needs to improve in this area so that it can give better environment and experience to the customers in order to differentiate from the competitors. As per Kerfoot et al (2003, pp.14352) as furniture being a part of visual merchandising, an attractive furniture has positive affect on customer’s psychology or behavior, which ultimately leads to purchase. By evaluating the

Customer behavior in retail stores usually deals with identifying customers and their buying behaviors. The studying of customers helps firms improve the strategies they should use by understanding who buys what, when, where and how. Identifying customer’s behavior must come before any thought of the reasons for their buying behavior.

Pointing and sprinting from store to store, bags in hand and wallet held tight. The sounds of screaming, laughing, and talking fill the space. Cash registers beaming and cards being swiped. There’s just no other place like this; a shopping mall. Today, buying clothes or items of interest is highly popular. All of one’s favorite stores feet away from each other, this ritual is composed of elements that might not seem very evident without looking close enough. At the International Plaza in beautiful Tampa Florida, I conducted observations and my own experiences as well to analysis this ritual as a cultural phenomenon. Through this research, we can understand the true meaning of a shopping mall.

People don’t realize how much effort stores put into designing their store layout. They use different techniques like some having a small store so they can stock put more product on their shelves, to make the store look fuller. Another is making the signs look bigger because of the small space. Bigger stores group products for different occasions, so the customer buy what you want and leave faster. These styles may change, and some may stay the same depending on the costumer's needs. But one thing will stay the same, how can we get people in our store? And how can we make them buy our

A distinguished structure that is present in today’s retail environment is a shopping centre. A shopping centre is where multiple stores presenting different merchandisers are formed under a building and allocated through a leasing agency. Shopping centers are aimed towards middle income suburban residents who are mobile. A shopping centre has controlled walkways which enable consumers to walk from store to store. Plenty of effort is put into developing the design of a shopping centre, thus increasing the amount of time people spend shopping. The

However, with ease of purchase and easier returns people are less interested in the experience in a store but the convenience of the transaction and in the end satisfaction. “Retail stores used to be places where merchants would assemble an array of product they've selected for their consumers. That was important because consumers had nowhere else where they could see such a broad array of products” (Kestenbaum 2017). No longer do we care about the sale of an item and how well someone can talk about it. We can easily use the internet to find all of the reviews we could want without ever stepping out of our own homes let alone into a retail store. The consumer wants different things now. They are focused on unique items that are often locally made. The customer wants something that will create a moment or specific emotion whereas generations past have been more focused on a name brand and what may have been main stream or the best of the

Modern retail stores have to use a variety of techniques in order to lure and keep customers inside their stores. Without paying customers there is no retail store. This shows the importance of the consumer and how much influence they have over modern retail companies. These Fortune 500 companies pay top dollar to know how they can maximize product sales in every way possible. In The Science of Shopping Malcolm Gladwell interviews Paco Underhill, a retail anthropologist who's sole purpose is to study consumers' shopping habits and to determine the best store design for maximum profit. Over the years Paco has noticed various human tendencies that, if used properly, will increase a retail stores sales. Tendencies like: the Invariant right, Petting, and the Decompression Zone. I visited a local Walmart looking for evidence of Pacos work and recorded my findings.

Throughout the last decade, malls have consciously begun the trend of failing. Mark Dery’s Dawn of the Dead Mall was written in hopes of persuading change in the environment f malls. By making changes, malls will hopefully begin to thrive once again. Malls, to most, are the best places in America. They “have provided an architecture of elegance and pleasure” (Dery, 2012, p. 3). Creating new malls with an aesthetic appeal, yet still containing the architect many love, would improve the amount of dead malls compared to thriving malls. Dery includes the opinions and ideas of others to further validate his thesis.

Today’s customers are more aware and empowered, and have more bargaining power due to the exponential increase in competition – direct, indirect or substitute. In retailing, they want hassle-free shopping, have less time at their disposal to locate the shop and the merchandise and are reluctant to keep waiting. The modern format retail stores are doing their best to anticipate the customer’s demands and are going all out to redesign their store interiors, offer more choices in varieties and assortments, and are giving as many services as feasible.

Store environment could affect shoppers’ behaviors in several ways. Store environment also influences various stages of shoppers’ cognitive process inside a store, including attention, perception, categorization and information processing. For example, it has been shown that perceived waiting time varies with the valence of music and consumers’ categorization of a restaurant as a fast food outlet depends largely on the external appearance of the store .While the foregoing discussion is mainly concerned about the immediate effects of store environment, store environment may also have lagged or carryover effects on