How Email Can Be Good?

With the advent of computers and related technologies of communication, the nature of communication has changed drastically. There are some positive highlights to this change as well as negative highlights to this change based on my experience. In my younger years, the only form of communication was one on one communication or writing through snail mail. However, this is not the case today. Today, I make use of emails, social media, and other chatting forums to communicate both professionally and personally to family, friends, and relatives. I have found this change to have its advantages as well as disadvantages. In this paper, I will discuss how computer-mediated communication has aided my communication as well as how it compares to the type of communication that was available during my younger years. In addition, I will give a comparison between computer-mediated communication and person-to-person communication.

Nowadays, the communications with others are different from the traditional ways and normal rules. People take advantage of new technology to communicate instead of face to face. Although the email and text message make people easy to communicate, the society

Think about it: even though the Web (and how we use it) evolves on a practically constant basis, all of us are intimately familiar with “email blasts”—those one-size-fits-all messages that don’t give us even the illusion of a personal touch.

Dillon illustrates, “’i had sent you the assgnment earlier but I didn’t get a respond. If u get this assgnment could u please responed. Thanking u for ur cooperation’” (417). The author uses this quotation to further his purpose by giving an example of how many people communicate using emails and many forget the basics when constructing a sentence. Being able to show an example of how people send emails to one another with no merit or proof reading or care for correction. Allows the reader to show his evidence so the reader can see what he is writing about. Not only is this email not from a student but I believe it’s from a professor and that shows that it’s a common problem with educators as well. It’s no doubt that it’s much easier to shorten words but that’s where the problem starts, because if it’s ok for them to write that way then it’s ok for me to do the same. Once they get into a professional position they think its ok to send people email in an informal way. A lot of people send email like a text message, and not many companies allow the use of cell phone so people use emails to communicate with one another. When employees need to send someone an important email they do so improper because that’s what they have become accustom

Third, is that email s an inefficient medium for in ambiguous, complex and novel situations”.

In "What Corporate America Can't Build: A Sentence", Sam Dillon explores the tangled quagmire that is corporate and work related e-mails. The problem is not email itself, rather the ways in which the e-mails are composed. Employees at the bottom rungs of the corporate ladder and CEO's alike appear to write amateurishly with gross negligence to grammar, punctuation, sentence structure, spelling, tone, capitalization, or even basic coherence.

It is also the responsibility of the communicators to understand their audience and communicate effectively the use of word choices and phrases are important to the process. As a communicator and parent, I have an example of miscommunication. When communication with my own young children, I have assumed their understanding and expected my direction to be followed. In some cases, I left no room for two way communications or opportunity for them to ask questions, clarify and depend their understanding on what is expects. By doing this, it would increase the chance of success and

Nearly everyone has experienced the frustration of writing a carefully crafted email which has subsequently been misinterpreted by the recipient. Michael Duffy writes, speaking of interacting with clients via email,

In email four, the student is informing the professor that he was not in class because of his illness. One can assume by the context of the email that this student is responsible and an overall genuine person. He writes, “I will get that to you however you want me to.” He also goes on to claim,“I also have a note for you from Mckinley, and I was wondering how you wanted me to give that to you.” While it is not this student’s fault that he is sick, he is taking the necessary steps to insure he can make up what is missing, and to prove his absence is legit. While reading this, the professor has probably forgotten that he began his email with, “Hey Marilyn,” and signed off as “Guy Joe.” The greeting and salutation could infer that he is friendly and possibly outgoing. Guy Joe does not follow any code of etiquette, but instead writes as himself, in his own voice, and most likely was granted the help of the

Now, it seems like the main source of communications for businesses is e-mail. When sending an e-mail, the information could be easily misinterpreted. When receiving the e-mail the recipient only has one piece of the puzzle when it comes to content and context. Content is the actual words or symbols of the message, or the language. Context is the way the message is delivered and is known as paralanguage () this involves the nonverbal elements. So if you receive an e-mail, you are only getting the content and not the context, which could be misunderstood. A person could word something in a way that could make them come across as angry when they really in fact are not. I think this could also tie into the generational factor as well, since different generations will interpret things

It is easy to send a bad message through the Internet. You can't see how they react to it, facial expressions, or other gestures. When you send a message online it can be easy to forget that the person receiving it has feelings just like you. It is also very easy to misinterpret a message that was sent to you, or that you send to somebody else. So remember, before you send a message, if you wouldn't say it to their face then you shouldn't send it.

A client can send an email at any time of the day and will be expecting a respond in a timely manner. This can inconvenience a worker that has other tasks to get done and cause a client to feel neglected if the worker does not respond right away. Another disadvantage is the lack of visual emotions when using the email system. A worker cannot always tell what the client is feeling through an email and may respond in error as a result. Ethical and legal risks also contribute to the uncertainty that workers have about the use of online communication. The article mentions three ethical risks: confidentiality, boundary violations, and dual relationships. Even with the best intentions, emailing is not always kept private. Some legal issues that were discussed included: informed consent, liability coverage, service delivery across jurisdictions, and licensure problems (Mattison, 2012, p.

From here, she digs deeper to gain a better understanding of when the client received the email communication.

George Bernard Shaw said, “ The single biggest problem in communications is the illusion that is has taken place.” An illusion of communication often occurs when utilizing email. Email offers convenience and the ability to reach a large group quickly. Pressing send leaves the sender with the impression communication transpires. Receivers spend precious time deciphering the intended message when receiving unclear emails. Carefully considering the audience of your email, addressing what’s in it for me, (WIFM) and answering the five W’s, reduces the illusion of communication. Reading Jack’s email, he did not consider his audience, nor did he address the WIFM. Jack’s email is ambiguous, confusing and disorganized.

Written communication is a popular means of communication, which includes different types of interactions through writing. Raising questions and getting responses in writing is essential for achieving customers’ requirements in the business area. Therefore, e-mail is commonly used for business communications.