How Employees Can Work And Progress Relationships With Managers

Active listening is the main key for understanding any kind of communication. Active listening means more than just hearing words. It means understanding what someone else is saying by making eye contact, body language and verbal responses.

* active listening helps improve mutual understanding and sorting out problems – open up and say what they really mean

Communication proficiencies are vital for each and every one in any professional organization, specifically for leaders and owners. Some individuals are purely talented in interpersonal skills, although those who aren't can learn and practice effective communication

Chris Cotter says that active listening is a complicated skill to learn because it requires an individual to be mentally engaged to the speaker’s tone of voice, and body language (Cotter). In other words, students need to be aware of both verbal and non-verbal messages. Louise Rehling says an effective means to start actively listening to focus on a what a group member is communicating, instead of thinking of a response at the same time. When a disagreement occurs in the group, members are expected to watch for body language and other cues to fully understand their group member thought process, instead of deeming them unhelpful for the group (482). When individuals feel that their voice is being heard then a trust among group members is strengthened and the quality of assignment is improved, thus listening skills is an important skill taught in group work. In the present day, a majority of companies want to create a relationship with their consumer. Employees that are able to actively listen to clients are better adept to understand the client and change the way they are communicating with the client.

James Peterson’s book entitled “Why don't we listen better”; goal is to present ways to enhance our listening skills. Peterson believes good listening and talking skills are vital in order to communicate efficiently. Peterson describes two types of communications. Level 1 communication which involves facts and discusses each other’s point of view and Level 2 in which trust and sharing develops.

Listening is a profession setting allows us to form relationships with other coworkers, understand the needs and wants of others, properly understand the tasks at hand, and be able to differentiate between the levels of communication other have. Listening enables us to be able to perform better in a job and understand what others expect of you. Some significant barriers that are apparent in a communication setting would be noise, the inability to function as an active listener, and the failure to limit distractions. Many times we are given the chance to properly react to these barriers. By doing so, we allow ourselves to be much more effective in the work environment and allow others to be effective as

Having open and honest communication with individuals and teams is another method of motivating employees. In order for employees to be engaged in achieving departmental goals they must feel as though they are appreciated and their thoughts and ideas are valued. A manager must have effective communication skills with staff to build these relationships. According to Kruse (2012), communication is critical because it forms the backbone for all other engagement efforts. It is important for managers to create a system of two-way communication and not just a method of broadcasting information as found in many organizations. Suggestion for effective communication include: being an active listener, using a variety of personal communication tactics, communicate what the goals

Communication is discussed in every aspect of course material for this class. Even the differing topics highlight the theory of active listening, which means to strength interpersonal relationships through communication. Fisher and Ury’s book centered on developing principled negotiation skills that would produce win-win situations. (Fisher & Ury, 2011). While a crisis is not always a negotiation situation, they share a similar theory on the use of active listening. It allows managers to build upon feelings of trust, openness, and support that is directly related to positive relationships. Utilizing probing responses during discussions allow for the gaining of knowledge relating to potential problems within an area. Communication skills are needed for a manger’s success because using correctly it can influence the emotions of others. Unknown situations require focusing on the problem at hand while ensure both employees and outside figures that the organization will survive.

I consider myself an active listener because I can engage myself in a conversation with people knowing that I understand where they are coming from. I’m known to be a trustworthy person who wants to make you feel comfortable when you talk to me. Engagement is important and if you don’t engage the importance of the conversation will decrease. When you don’t understand the importance of what is being said your response will not be clear and concise. So make sure you understand the body language they are sending out because people send out signals with their bodies by facial expressions, fidgeting and posture so beware of the signals your body language is sending out. Also being non-judgmental helps the client feel more comfortable, making the communication between the both of you more open and honest.

373). Effective active listening includes understanding the content, listening and responding to feelings, noting signals and paraphrasing and restating the content the listener was told (Schermerhorn, 2014, p. 373). For example, males at my work, nod their head and say yes once an instruction has been given. However, the women listen deeply, they respond to the talker, notice the hand signals given and repeat the instruction back to ensure they have fully understood. Women view their communication style is to connect and build relationships with others (Koonce, 1997, p. 35).

Active Listening It is most important to learn how to pay full attention to others as they communicate, and this process involves more than merely listening to the words. It involves absorbing the content, noting gestures and subtle changes in voice or expression, and

Communication is an important skill for people to have in an organisation. Through the interpersonal communication (communication between two or more people) process, people can exchange information, create motivation, express feelings or apply penalties for inappropriate behavior, all within the workplace (Robbins, et al, 2009). According to Eunson (2008) people who lack communication skills in the organisation should be trained to deal with different situation that involve communicating effectively (p. 554). In response to Eunson (2008), this essay aims to prove why interpersonal communication is an important skill to have and how organisation can train employees and managers to use these skills within the workplace. Additionally, the

Business communication can be defined as the process of sharing information among business professionals, prospective customers, and affiliates who are associated with an organization. The essential skills of business communications are currently in demand and highly required for the workforce for the modern workforce. To be an effective communicator is to have the ability to respond with skill, confidence, and assertiveness and is pertinent to the quality and expertise business professionals considered for employment. Hence, knowing how to communicate properly in an organizational structure requires the skill of communication necessary to interact with different levels of management. In a world

Active listening in the workplace is very important. It is important because to being a good, active listener will mean that there will be good communication. In being an active listener, you will be able to cultivate an interest in both the speaker and the message. By having an interest in the speaker and the message, you will be able to focus your attention on the message being given. Active listening helps approve the level of communication in the workplace, because it improves overall understanding. It also forces attentiveness, and minimizes defensiveness. It helps ensure that you understand the message clearly and effectively, and that you remain focused on the subject at hand. Some examples of active listening are eye contact,

In order to develop interpersonal skills, information should be constructed properly and delivered with clarity. Similarly, good communication skills better equip students to develop interpersonal skills, for example, interact and communicate with individuals socially, creatively collaborate with other and to acquire the technique of negotiating effectively to individuals. According to Kermode. M, (2015), having good communication skills in the workplace is all about being able to convey information to people clearly and simply, in a way that means things are understood and get done. It involves transmitting and receiving messages clearly, and being able to read your audience. It means you can do things like give and understand instructions, learn new things, make requests, ask questions and convey information with ease. “It also means that you can adapt to changing situations read people and avoid conflicts,” (Kermode. M, 2015). As a result, students have the ability to manage conflicts, build high self esteem and self