How Laws Affects The Travel Industry In British Columbia

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Business Law in Canada All businesses in Canada are bound by laws reflective of the nature of the business. There are laws that protect the consumer, laws that protect the business owner, and laws that protect suppliers. Although many laws are regulatory in nature across the board for all businesses, some are specifically geared to industries. Below I will outline three ways in which the law affects the travel industry in British Columbia, specifically. This will be outlined from the perspective of a travel agency owner. Firstly I will speak to the provincial law that requires travel agencies in British Columbia to be registered with the Consumer Protection agency. The Consumer Protection BC is “the regulator of a variety of sectors…show more content…
It has been successful in its intention thus far. Another facet of this is the annual contributions agencies in British Columbia must make to Consumer Protection BC. These contributions are what fund the Travel Assurance Fund held and used by Consumer Protection in the case of an airline or other travel supplier, agencies included, defaulting on the services contracted by the client. This can, and has happened. After the terrorist attacks in the United States on September 11th, 2001, Canada3000, which was considered the largest charter airline company in the world at the time, went bankrupt due to a drastic drop in sales. Passengers were stranded in multitude of destinations and had to purchase oneway tickets home on whatever airline they could find seats on. Claims were made through Consumer Protection BC and most passengers were reimbursed out of the Travel Assurance Fund. I’m not sure many people realize how protected they are booking with a travel agency in British Columbia. They are afforded protection that those who book online are not. From the perspective of customers, there is nothing but positive impacts of this law. The only negative I can see is the annual contributions that travel agencies must make. It’s an added expense to running your business. That being said, provided you’ve accounted for that in advance, then you should be able to budget accordingly so that the business owner isn’t surprised. It’s a cost of doing business that is a
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