How management teams can have a good fight?
Summary
How management teams can have a good fight? Everyone has his own answer. Related to O.B., what’s the new answer?
In the case study, we discussed about “the forgotten group member” as group. We talked about “yes or no”, “why” and “how”. Every member can have his own idea, but we must reach an agreement as our group’s conclusion. This process is called “decision making”. During this process, if all the members’ own ideas are the same, that’s perfect! But most of the time the fact is someone says “yes”, and someone says “no”, and when we met the question like “why” and “how”, the answers became even more. Then the group meets an issue named “conflict”.
This article, by Kathleen M.
…show more content…
* We can get the information from others more easily than in the stressful situations.
According to the research, people in a positive mood tend to be not only more optimistic but also more forgiving of others and creative in seeking solutions.
So when our group tries to make a decision, such positive mood will trigger a more accurate perception of others’ argument, because people in a good mood tend to relax their defensive barriers and so can listen more effective. Humor works as defense mechanism to protect people from the stressful and threatening situations that commonly arise in the course of making strategic decisions.
5. Balance the power structure
It means (focus on equity) to create a sense of fairness by balancing power with in the management team.
Most people will accept decisions they disagree with if they feel the process was fair. In the balanced power structures, the CEO is still more powerful than the other members of the top-management team, but the members do wield substantial power, especially in their own well-defined areas of responsibility.
The teams with high interpersonal conflict are mostly found that the leaders are autocratic or weak.
6. Seek consensus with qualification
It means give the chance to everyone to bring his idea.
In the process of decision making, the teams that managed conflicts effectively all used a two step process that is called consensus with qualification that is when the teams meet an
In resolving conflict, ask the question, “How do we keep this from happening again?” The first thing is to be objective. This helps in managing conflict by keeping team members focused on the problem at hand (Huber, 2007)
Laughter relates to positive thinking. The positive thinking helps us to improve our immune system and become healthier. It helps in removing the negative thoughts from our mind and not letting our immune system become worse further.
People work in groups or teams everyday whether in their career, education, political organization, church, or any other social setting. Conflict while working in teams or groups is inevitable. When taking people of different backgrounds, personalities, moral, and ethical beliefs and putting them together in a group, conflict will arise. The key to achieving your team goals is to construct and conquer your goals with keeping the greater good of the team in mind. Conflict as it arises should be combated and abated through swift and thorough resolution techniques. When dealt with properly conflict resolution can give rise to a cohesive and productive team.
Group members can achieve consensus in their decision making when they follow all of these steps except
You feel happy when you are optimistic. This can result in you feeling more energetic, give you brighter eyes, and bring you success and happiness. You also walk with more confidence and have a stronger voice. Also, your positivity can spread to others, however, any negativity can also spread. Some ways to be positive are to not allow what other people say about you get to you. Other ways are to smile more, try to only visualize positive things, use positive words when talking to people, and don’t give up. (Sasson, The Power of Positive Thinking, Paragraphs 1, 14, 22, 23, 24, 25, and 27) These are great examples of why you would want to be optimistic and respond to conflict with positivity.
An article written by Kendra Cherry states, “By nurturing positive emotions, even in the face of terrible events, people can reap both short-term and long-term rewards, including managing stress levels, lessening depression, and building coping skills that will serve them well in the future” (Cherry). Optimism has allowed for people to deal with conflicts in a healthy way. Neuroscientist Tali Sharot in her book The Science of Optimism: Why We’re Hard-Wired for Hope argues that optimism provides an adaptive advantage. According to her, “Expecting our future to be good reduces stress and anxiety, which is good for our health. Researchers studying heart attack patients have found that optimists were more likely than nonoptimistic patients to take vitamins, eat low-fat diets, and exercise, thereby reducing their overall coronary risk” (Popova). Dealing with conflicts positively is better for your health and it decreases bad health
Brockmann, Erich. (1996, May). Removing the paradox of conflict from group decisions. Academy of Management Executive. v10n2, p. 61-62.
Conflicts occur because of the different points of view. They can also happen because of various morals, values, and work ethic. In a multinational team there is bound to be conflicts. Those conflicts will transpire and require resolution. Problem solving with negotiations can lead to a quick resolution.
Voting creates a situation when a majority and minority groups are the participants. The idea will be chosen if the majority supports it by ignoring the concerns of a minority group. This situation can stimulate conflict because minority group will be expected to accept the decision, even if it is against their convictions. The majority will choose the decision that is in their own interests by ignoring the minority rather than looking for another solution that would suit all. Consensus decision making is a well thought and dynamic way of reaching the agreement between all members of a group. This group is committed to finding solutions that everyone actively supports instead of simply voting for an idea and making the majority of the group
Competition is when an individual “achieves a victory through force, superior skill, or domination”. This type of approach fails to address the root cause of the conflict and suppresses the desires of other conflicting individuals; therefore resulting in future conflicts over the same issues. Collaboration is when all conflicting parties recognize something is wrong and needs attention. This is an ideal approach. When collaborating, groups respect each others ideas, opinions, and suggestions, and understand each others point of view. This allows group members to eventually accept the logic of a different point of view and accept that logic; therefore resulting in a consensus. Compromise is when each group gives up something of value to the other group. This is an appropriate approach when: there is insufficient time, issue not worth time or energy, or there’s no realistic or easy agreement.
A leader has a role that can impact others to be more operative in functioning to attain a common goal and maintain effective working relationships amongst group members (Johnson & Johnson 2012). This makes leaders in groups considerably important in shaping individuals (Johnson & Johnson 2012). However, conflict arises in groups and becomes difficult to manage when a leader and the followers lack the skills to manage conflict as a team (Johnson & Johnson 2012). Leadership and conflict resolution skills must exists between leaders and followers in order to manage conflict (Johnson & Johnson 2012). Also, it is possible for followers to teach leaders how to lead and resolve problems since followers can play an active role in building relationships amongst group members (Howell & Shamir cited in Johnson & Johnson 2012). Since followers and leaders both have significant roles in accomplishing the group goals, they both have a role to manage conflict effectively as a group (Johnson & Johnson 2012). This essay will discuss how leaders have an important role in managing conflict and likewise with followers having important roles in managing conflict. Conflicts, the various types of conflicts that happen in groups and the reasons behind the conflicts will be mentioned followed by approaches that can be taken to help manage struggles within groups. The methods can be used by leaders and followers in order to manage
52). This common belief among users of this style drives them to search for answers using all of the tools at the team’s disposal. The different dynamics of the team become assets. They see the differences that distinguish the members of the team as points of view are respected and viewed objectively. Differences like a male versus a female’s perspective, race, culture, and even social or economic status are viewpoints that give all in the team a bigger picture of the different issues they may need to consider when coming to a conclusion about how best to achieve their goal. Though this style is thought of as the best route for teams to use, it is also one of the most difficult. Even a person who has a natural talent or personality that promotes this style of conflict management has to practice to be effective using this style in a team setting. A person cannot be judgmental and must be sure not to take anything said personally. This is something that most if not all of the team members must have an awareness of. All team members have to feel comfortable with the results and with what was given up from their own personal point of view to arrive at the team’s decision. This style is also very demanding so it requires a good amount of patience. Depending on how quick a decision is needed it is not always possible for a team to achieve and some in the team may not believe that their best interests were achieved.
The dynamics of a team relies heavily on the interaction of team members during times of conflict not just during times of agreement. Often groups seek to achieve a cohesive relationship in an effort to unite the team towards its goals. Group members can make the mistake of subverting conflict in an attempt to maintain this team unity. Conflict serves a valuable role in effective group interactions that must be understood by participants of a team. An examination into the characteristics of conflict and cohesion and the relationship between the two dynamics can provide perspective to
The second form of conflict management is Compromising. This form brings along the idea that losing something is adequate when an individual gains a little. Both sides come to the middle to help serve the team and project on hand while making it possible for each person to maintain a portion of his or her original idea. The drawbacks of using this method are values and objectives can be lost in the process if they are compromised. Some of the demands from the other side may be too severe to come to a middle ground on. This method can also create other conflict if no respect for the compromise or the other team members exists. When this method is used to its full potential people of equal roles are equally committed to the team. “When the issue is to complex to just abandon the others ideas or perspectives and when the specific task that is being dealt with is only moderately important.” (Improving group, organizational or team dynamics when conflict occurs, 2008)
WITH A POSITIVE ATTITUDE WE EXPERIENCE PLEASANT AND HAPPY FEELINGS. THIS BRINGS BRIGHTNESS TO THE EYES, MORE ENERGY, AND HAPPINESS. OUR WHOLE BEING BROADCASTS GOOD