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How To Travel To Cancun

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We purchased a flight from Dallas, Texas to Cancun, Mexico, however we had a lay over in Mexico City on departing flight as well as returning flight. Flying to Cancun there was no problems but on the returning flight, we stayed in Mexico city for our lay over which I believe was approximately 5 hours, as the airline was boarding and we proceeded to give our boarding pass to ticket agent she proceeded to say that something was wrong with our form that was given to us and informed us we had to go to immigration to have it fixed and to hurry. One of our forms was missing information stated the immigration department. It was extremely frustrating in which no one seemed to want to help us and the language barrier. We had to wait til the bacnk opened

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