How To Write A Pestle Analysis For Social Work

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Strengths: Dena greets the client politely. Good job confirming with the client the reason for his call. She uses resources to politely request to place the client on the hold while looking into his concern. Once back on the line, she sets the expectations that he would speak with our Servicing team. Prior to ending the call, she is sure to inquire if there were any further questions.
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